Member Rights Officer

UNITED WORKERS’ UNION

The United Workers Union is seeking highly motivated individuals to work in our Member Rights Team in Melbourne.

ABOUT UNITED WORKERS’ UNION

United Workers’ Union is a powerful member-led union whose sole purpose is to serve the collective interests of members in workplaces and communities by winning significant and long-lasting gains. The Union is driving change by growing union membership, developing leadership amongst our members, encouraging active member participation in the union, building and enforcing standards in our sectors, and campaigning both politically and in the community.

As a union with a proudly diverse membership, we are committed to equity and inclusion; and continuing to build a union that is truly representative of the workers we cover. We encourage applications from people of Aboriginal and Torres Strait Islander backgrounds, people from diverse cultural and linguistic backgrounds, LGBTQIA+ people and women.

The United Workers Union is proudly affiliated with the Australian Labor Party.

KEY RESPONSIBILITIES

Provide industrial advice over the phone to members on a range of matters relating to their employment

Support members in making grievances, enforcing employment entitlements, and responding to performance and conduct matters

Represent members and the union in collective and individual meetings

Centre the member’s experience, and ensure your work contributes to achieving the Objects of the Union

Ensure that the Union’s values of equity, diversity and inclusion are upheld and promoted

KEY SELECTION CRITERIA

A Member Rights Officer demonstrates:

A passion and drive to improve workers’ lives and achieve the goals of the Union

Excellent written and verbal communication skills, including the ability to communicate effectively in different contexts and environments

The ability to build and maintain relationships with union members and, as required, employer representatives

Strong analytical and problem-solving skills

The ability to manage and prioritise multiple tasks, including under time constraints

The ability to develop new skills

An ability to participate in the unions political and social justice agenda

Desirable Selection Criteria

The Member Rights Officer may also demonstrate:

Practical experience in the field of Industrial Relations

The ability to interpret and analyse legal information such as legislation, awards or agreements

Experience, including as a volunteer, in the union movement or other social justice movements or organisations

To perform this job, you will also be required to have or obtain and maintain:

Right of Entry Permits; and

Valid Drivers Licence

Immunisation against COVID-19 or have a medical exemption

REMUNERATION

An attractive remuneration package will be offered to the successful applicant, which will include:

Salary commensurate with demonstrated skills and experience

16% superannuation

6 weeks annual leave plus 25% leave loading

HOW TO APPLY

Please submit your resume, together with a cover letter addressing the selection criteria to Catherine Coghlan, Deputy Director (People, Culture and Change) through the UWU Careers Portal

CLOSING DATE

Completed applications must be received by 4pm (AEDT) Wednesday 12 November 2025.

For further information about the role, please email [email protected]