Case Manager – NDIS | $65k - 75K + Quarterly Bonuses | Career Progression | WFH Flexibility

Perth, WA (Work From Home + House Visits as Needed)

Full Time | Monday–Friday | Performance Bonuses Awarded Quarterly

Join a Growing, Purpose-Driven NDIS Provider

CareWA Services is a proudly registered NDIS provider delivering high-quality, person-centred disability support across Western Australia for over 5 years. We're a passionate and values-driven organisation, focused on empowering participants to live independent, fulfilling lives.

Due to continued growth, we are seeking an experienced and organised Case Manager to join our professional team. This role offers career progression opportunities, remote working, and the chance to play a key role in delivering impactful services to our community.

About the Role

As a Case Manager at CareWA Services, you will be responsible for coordinating and overseeing service delivery for a portfolio of NDIS participants and their support workers. The role is dynamic and people-focused, requiring excellent rostering skills, strong attention to detail, and the ability to build strong, professional relationships with managers, participants, families and support workers.

While this is predominantly a work-from-home role, you will also conduct occasional face-to-face visits with participants, management or support workers to ensure services are being delivered in line with our company values

Key Responsibilities

Develop and manage efficient, person-centred rosters for support workers

Coordinate service delivery to ensure alignment with participant goals and funded supports

Occasional home visits to monitor service quality and performance

Maintain accurate documentation and ensure NDIS compliance

Liaise with management and directors

Contribute to continuous improvement and quality assurance processes

Support the onboarding of new participants and workers as required

What We Offer

Competitive salary + quarterly performance bonuses

Flexible work-from-home arrangements with support and structure

Career development opportunities within a growing organisation

A supportive and inclusive team environment

Purposeful work that directly impacts the lives of people living with disability

Autonomy, trust, and a chance to make the role your own

About You

To thrive in this role, you will bring:

Previous experience in a Case Management, Rostering, or Team Leader role (NDIS or community services preferred)

Strong understanding of the NDIS and person-centred service delivery

Proven experience with rostering and scheduling across multiple clients/staff

Excellent communication, organisational, and problem-solving skills

Ability to work autonomously and manage competing priorities

A commitment to quality, compliance, and participant outcomes

Tech-savvy with experience using NDIS provider software (e.g. Shiftcare)

Essential Requirements

Current WA Driver’s Licence and access to a reliable vehicle

Proficiency in English

NDIS Worker Screening Check

Police Clearance (within 12 months)

Full working rights in Australia

Ready to Elevate Your Career?

If you’re a driven professional looking for a meaningful career with room to grow, we’d love to hear from you.

Apply now via Seek with your resume and a short cover letter outlining your suitability for the role.
Or email applications to: [email protected]

CareWA Services is an equal opportunity employer. We value diversity and inclusion and encourage applications from people of all backgrounds and abilities.

Language:

English (Required)

Work Authorisation:

Australia (Required)

Work Location: Hybrid role with majority WFH with some in person meetings.