Support Worker / Employment Coach – Disability Services (NDIS)
Location: Geraldton and Midwest Region (some travel may apply)
Employment Type: Casual

About Haven Therapeutic Services
Haven Therapeutic Services is dedicated to delivering high-quality, person-centred support that empowers people with disabilities to lead meaningful, independent lives. We provide Behaviour Support, Therapeutic Support, and Disability Employment Coaching under the NDIS. Our mission is to create a safe place for people to heal, grow, and achieve their goals.

At this time, Haven is expanding its team for long-term, ongoing supports. Therefore, only applicants with full, unrestricted working rights in Australia will be considered. Applicants with temporary or restricted working rights (including student, bridging, or working holiday visas) are not eligible for this position.

We are currently seeking compassionate and reliable Support Workers and Employment Coaches to join our team in Geraldton and the Midwest region. This is a hybrid role where you will offer both employment coaching and support work to assist participants throughout their employment or training journey. You will help participants build skills, find and maintain employment (including micro-enterprise opportunities), and participate fully in their communities.

Please note: Mornings, afternoons and some weekend work may be required, depending on participant needs.

About the Role
As a Support Worker / Employment Coach with Haven, you will:
• Provide individualised, person-centred support in all areas of training and employment
• Assist participants with job-seeking skills, resume writing, interview preparation, and navigating employment opportunities
• Support participants to explore and develop micro-enterprise opportunities
• Offer on-the-job coaching and workplace support to help participants maintain employment
• Support daily living skills, social inclusion activities, and community access and increase independent capacity where relevant
• Work within a strengths-based, trauma-informed framework promoting participant choice and control
• Collaborate with Behaviour Support Practitioners, therapists, families, employers, and other stakeholders
• Complete documentation and reporting in line with NDIS Practice Standards

About You
You will be a great fit for Haven if you are:
• Passionate about inclusion, dignity, and empowering people with disabilities
• An excellent communicator with strong interpersonal and problem-solving skills
• Knowledgeable about or interested in small business and micro-enterprise support
• Reliable, adaptable, and professional
• Comfortable working independently and within a multidisciplinary team
• Confident using technology for rostering, communication, and record-keeping

While we are currently prioritising applications from male support workers to meet specific participant preferences and maintain gender balance within our team, we welcome applications from all candidates. Our priority is finding the right fit for our participants and team.

Mandatory Requirements
• Full and unrestricted rights to work in Australia (temporary working rights will not be considered)
• NDIS Worker Screening Check (or willingness to obtain)
• Working with Children Check (WA)
• National Police Clearance (within 12 months)
• Provide First Aid & CPR (or willingness to obtain prior to commencement)
• Current driver’s licence and reliable, insured vehicle (some travel may apply)

Required Employee Information & Identification
• Completed Employee Details Form (attached)
• Copy of Driver’s Licence (front and back)
• Copy of Working with Children Check
• Copy of NDIS Worker Screening Clearance
• Recent National Police Clearance
• Up-to-date Immunisation Statement (via myGov)
• Copy of Vehicle Insurance Policy (Certificate of Currency or full policy)

Required Certifications
• Current First Aid Certificate (completed within the last 3 years)
• Current CPR Certificate (within the last 12 months)
• NDIS Orientation Module Certificate
• NDIS Induction Module Certificate
• NDIS Supporting Effective Communication Certificate
• NDIS Supporting Safe and Enjoyable Meals Certificate

If you have not yet completed the NDIS modules, they can be accessed via the NDIS Quality and Safeguards Commission website.

Highly Regarded
• Certificate III or IV in Disability, Individual Support, Mental Health, Community Services, or equivalent
• Experience in disability support, employment services, coaching, or mental health
• Knowledge of the NDIS, person-centred planning, and behaviour support approaches
• Experience supporting small business or micro-enterprise development

What We Offer
• A supportive, inclusive, and values-driven team environment
• Meaningful, rewarding work making a genuine difference
• Opportunities for professional development and PBS training
• Flexible work arrangements (where possible)
• Award-based pay with penalty rates for evenings/weekends

How to Apply
If you are ready to make a real difference in people’s lives, we would love to hear from you. Apply now with your resume and a brief cover letter explaining why you’re the right fit for Haven Therapeutic Services.

Email: [email protected]
Phone: 0402 848 495

Please note: This position is for an immediate start or commencement within a reasonable timeframe. While we appreciate international interest, overseas applications will not be considered due to extended visa processing and NDIS worker screening timelines. Applicants must have full working rights in Australia and be eligible for relevant clearances (e.g. NDIS Worker Screening Check and Working With Children Check).