Tour Coordinator

【Full-time position]

Applications will only be considered from candidates with full Australian working rights.

【Responsibilities】

- Manage tour / hotel bookings on a daily basis.

- Communicate daily with the team, including colleagues from overseas, and customer service experience request.

- Handle phone calls and emails with vendors professionally.

- must can master Office software

【Requirements】

- Previous experience in Travel industry in Australia is preferred (MICE, Hotel, Groups and FITs).

- Proficiency in spoken and written English is essential.

- To assist the branch office in China, Taiwan, South East Asia operation team to make sure the itinerary arrangement, quotation and tour operation smoothly.

- Must have a diligent and responsible work ethic, with a keen attention to detail.

- To help the enquiries from China, Taiwan, South East Asia, and Local customers find out new suppliers in Australia.

- Follow up with chasing confirmation, amendment, or cancellation.

【Company】

PTC Express Travel established in 1992, has grown to be a highly respected Inbound Tour Operator in Australia, specializing in the MICE market and new develop FIT market in recent years.

PTC Express Travel has the capability to handle groups from one to 100 pax (with staggered arrival), from a structured city Meeting to an informal Champagne Dinner under the stars in the Outback.

PTC Express travel has combined excellent operating systems, and a professional team of tour specialists with an advanced computer network, to develop a reputation that is highly regarded by our peers in the industry. Our knowledgeable and professional staff offer a complete variety of services, this coupled with our comprehensive data base enables PTC Express Travel to design an appropriate and interesting itinerary for your very important MICE clients.