Immediate Start

Sales Officer

About the Role
AI Core CRM is expanding, and we’re looking for a driven Sales Officer to help grow our customer base and strengthen relationships across the disability and care sectors.

This role is about more than hitting targets—it’s about understanding customer needs, communicating value clearly, and ensuring every client has a smooth, supported experience from first contact to long-term use. You’ll manage the sales cycle from lead generation to onboarding handover, collaborating with our Customer Care & Success team to ensure ongoing satisfaction.

Key Responsibilities
Sales & Business Development

Identify and engage prospective clients through calls, emails, events, and networking.

Present product demos and proposals that align with customer needs and goals.

Manage the end-to-end sales process including follow-ups, quotes, and contract completion.

Meet and exceed monthly sales and conversion targets.

Relationship Management

Build strong, professional relationships with organisations and decision-makers.

Maintain regular contact with existing clients to identify expansion opportunities.

Collaborate with the Customer Success team to ensure smooth onboarding and retention.

Customer Understanding & Feedback

Gather insights from prospects and clients to inform product improvements.

Communicate customer needs and feedback to the internal team.

Reporting & Systems

Maintain accurate sales data, pipelines, and progress tracking in the CRM.

Contribute to forecasting, reporting, and sales strategy development.

About You
We’re looking for someone who is:

Experienced in B2B sales or SaaS (CRM experience highly regarded).

Confident with lead generation, presentations, and closing deals.

Professional, results-driven, and self-motivated.

Skilled in relationship-building and clear communication.

Tech-savvy, organised, and familiar with CRM systems.

Passionate about helping care providers streamline their operations through smart technology.

Benefits

Salary range: $50,000 – $70,000 AUD per year (plus commission structure).

Join a growing company shaping the digital future of the disability and care sector.

Opportunity to collaborate with a supportive, innovative team.

Career growth and professional development opportunities.

Why Join AI Core CRM?
We’re building technology that serves people, not the other way around. As part of AI Core CRM, you’ll play a central role in helping organisations embrace tools that save time, improve care, and drive impact. You’ll be part of a collaborative team that values professionalism, innovation, and genuine connection.