Job No.: 685281

Location: Clayton campus

Employment Type: Full-time

Duration: Fixed-term appointment for 12 months

Remuneration: $96,768 - $104,450 pa HEW Level 06 (plus 17% employer superannuation)

Fixed-term full time role

100% in person and onsite

Great benefits with affordable parking options

The Opportunity

Monash Residential Services (MRS) is seeking a proactive and service-driven Food Services Coordinator (Front of House) to lead the delivery of outstanding dining and service experiences across our café, dining hall and function spaces, for a large and diverse residential community.

This hands-on role oversees daily FOH operations, leading a team of supervisors, permanent staff and agency attendants to deliver smooth service, consistent standards and staff development. You’ll coordinate functions from everyday gatherings to high-profile events, while managing rostering, stock and POS systems, supplier relationships, FOH communications and compliance with food safety and OHS. The role also provides delegated Second in Command coverage for the Food Services Manager and operational support to the Back-of-House Coordinator when required.

With the support of your team, your role will see you:

Oversee FOH service across café, dining and functions

Lead, train and support FOH staff and supervisors

Coordinate functions and special events, ensuring excellent service

Manage FOH stock, consumables, equipment and POS troubleshooting

Monitor and maintain food safety, hygiene, and compliance standards

Contribute to continuous improvement initiatives and service innovation

Provide operational coverage and help drive continuous improvement

To be successful in this role, you’ll bring strong leadership and coordination skills, a commitment to service excellence, and a solid experience in front-of-house operations. Your ability to manage teams, deliver polished service for both daily dining and special events, and balance competing priorities while fostering positive relationships will be key to your success.

About Monash University

At Monash, work feels different. There’s a sense of belonging, from contributing to something groundbreaking – a place where great things happen.

We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.

Learn more about Monash.

Join the pursuit of our purpose to build a better future for ourselves and our communities – #ChangeIt with us.

Monash supports flexible working arrangements. Whilst this role is worked 100% on-site, we have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.

To Apply

To apply, simply send us a copy of your latest CV along with a cover letter that addresses your suitability for the role. A document addressing the Key Selection Criteria is not required. Please refer to "How to apply for Monash Jobs".

Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.

We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at [email protected] in an email titled 'Reasonable Adjustments Request' for a confidential discussion.

Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.

Enquiries: Mr Ridwan Tandijono, Manager, Food Services, Monash Residential Services, +61 3 99057275

Position Description: Food Services Coordinator (Front of House)

Applications Close: Thursday 6 November 2025, 11:55pm AEDT