Are you looking for a role with FREEDOM where you can plan and organise your own days? Are you passionate about building high-performing teams? This opportunity could be yours!

Company

Personal Maids is family-owned company operating for over 5 years across Fraser Coast. We pride ourselves on delivering the highest level of service to its broad customer base. Providing commercial and residential cleaning, along with an array of other services, we have built a solid reputation for offering a unique and trusted service to hundreds of clients across Fraser Coast. We offer an inclusive and highly supported workplace, filled with like-minded individuals who all work to the same common goal, which is to be the best personally and professionally.

Role

This is a highly autonomous role with you reporting directly to the Operations Manager. No two days will ever be the same, there will be travel involved daily throughout your area. The main purpose of this role will be to ensure all current clients are receiving the highest level of service and that your team is delivering on the brand promise. You will be responsible for onboarding new cleaners and quoting jobs.

Other responsibilities include:

Building and maintaining strong and lasting client and cleaner relationships
Following up on quotes and closing sales opportunities
Conducting site visits to accurately quote new opportunities
On-boarding new clients and cleaners
Resolving any disputes in a timely manner
Conducting site inspections and audits to ensure standards are maintained

About You

You have strong leadership skills, have 5+ years cleaning experience, are well-presented, have strong time management skills, are highly organised, and you have a sharp eye for detail. You can build quick rapport with people from all walks of life. You have strong customer service skills. You are comfortable managing a team of cleaners.

Other Attributes include:

Highly motivated and target-driven with a proven track record in achieving KPIs
Ability to engage with all stakeholders
Previous experience in coordinating teams in multiple locations
Outstanding written and verbal communication skills
Reliable and professional attitude
Excellent knowledge of MS Office
Can work autonomously

Reward
You will receive full training and continued support from your peers. The salary is $65,000 + superannuation and car allowance. Although this role is highly autonomous, you will join a highly supportive and collaborative team.

Next Step

Sounds like the next step in your career?

Then email your application which will include a resume and cover letter. In cover letter mention recent achievement you are most proud of, describe your ideal job and manager.

Job Type: Full-time

Salary: From $65,000.00 per year