Be part of shaping the Gold Coast's future

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.

We care about being the most flexible government organisation in Australia and we have a range of benefits to help you create the right balance:

9-day fortnight

Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations

Personal and professional development courses

Access to 350+ fitness facilities through Fitness Passport

4 free confidential counselling sessions a year for you or an immediate family member

1 free nutritionist and financial advice session per year

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community. We're committed to creating a diverse workplace and inclusive culture.

About the team:

Located in the Planning and Regulation Department, the City Inspectorate Branch is responsible for enforcement of the City’s standards and local laws, across building community, public safety and environmental health compliance to protect the safety and amenity for the City’s residents and visitors. You will be working within a supportive and driven team whilst having the support of great line leaders.

About your new role:

We are seeking a Senior Building Compliance Officer to join a team passionate about ensuring the City of Gold Coast remains a safe and liveable City. You will provide high level technical and administrative support by assisting in monitoring Development Compliance Section workflows, and investigation of allegations, disputes and customer requests in relation to compliance with the legislative requirements and regulations. You will carry out a variety of building compliance tasks, including but not limited to:

Carry out and document site inspections and investigations.

Manage customer requests received internally or externally in relation to various building compliance matters.

Investigate requests by reviewing the applicable legislation, development approvals and plans as required.

Prepare file notes/ inspection reports, correspondence, notices and letters, in accordance with Development Compliance processes.

Carry out enforcement action while maintaining a high level of customer service.

Other duties that may be directed by the supervisor or management.

Provide mentoring, coaching and support to staff in all technical, decision making and customer service aspects.

Provide backup to supervisory role when necessary.

We're looking for people who:

Have a Bachelor’s degree in building surveying or equivalent knowledge and or experience highly desirable

Hold a Drivers Licence Class C Unrestricted

Hold a WHS Licence General Construction (White Card) or is willing to obtain one.

Have knowledge of the Planning Act, Building Act, and Building Code of Australia is highly desirable.

Have experience in building compliance, or other relevant fields with additional experience in Regulatory Enforcement highly regarded.

Have a positive and energetic outlook and enjoy working within a team.

Have demonstrated skills in consultation, negotiation and mediation.

Experience and passion for mentoring others within a team

Excellent level of documentation and written communication skills

The ability to prioritise and manage numerous investigations.

How to apply:

Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.

Documents need to be less than 2MB in size and PDF format is preferred. If you encounter technical issues when applying, please email [email protected]

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.

Please note applications for all of our vacancies close at 10.30pm on the listed closing date.

The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.