About Us

HEQS is an importer and distributor of furniture and homewares, with a vision to provide Australians with versatile options for quality products with an affordable price tag. To achieve our vision, we need a strategic procurement Assistant to enhance our online marketplace operations by focusing on different aspects of the workplace, from sourcing to marketing on online marketplaces to product delivery and after-sales service operators, to join our growing team.

Your role is to drive growth through performance by partnering with our suppliers to optimize their integration, leverage their strengths, and improve processes to ensure we exceed customer expectations.

Key Responsibilities

Product Procurement & Supply Chain Management

Purchase supplies and materials essential for our furniture products.

Determine the most cost-effective options without compromising quality.

Track and record orders meticulously; receive goods and document arrivals.

Analyze market and delivery systems to optimize supply chain efficiency.

Monitor stock levels, identify purchasing needs, and place orders promptly.

Source and interview vendors; negotiate contracts and costs to secure favourable terms.

Analyze the supply base to ensure robust vendor selection.

Inventory & Stock Control

Maintain updated records of purchased products, delivery information, and invoices.

Liaise with warehouse staff to ensure all products arrive in excellent condition.

Review the quality of purchased products to uphold our high standards.

Cross-reference products with the production department for seamless integration.

Monitor stock levels continuously and adjust purchasing strategies as needed.

Market Analysis & Product Development

Conduct in-depth market research and competitor analysis to spot trends and opportunities.

Utilize AI technology and market trend analysis to inform product development decisions.

Analyze sales data and supplier performance metrics, including NPS and customer reviews.

Work proactively with suppliers and internal teams to enhance product offerings.

Supplier Relations & Business Development

Develop and maintain strong relationships with vendors, clients, customers, team members, and managers to align goals.

Identify supplier strengths and opportunities for growth through strategic partnerships.

Identify blockers to supplier growth targets and collaborate on innovative solutions.

Represent HEQS Wholesales with professionalism to ensure we remain the retailer of choice in the furniture and homewares industry.

Engage with eCommerce platform buyers to drive business growth and expand our market presence.

Operational Excellence & Continuous Improvement

Organize and schedule procurements to ensure timely delivery.

Prepare requisitions and purchase orders accurately.

Monitor order expenses and communicate performance and costs to management.

Recommend new processes or systems for improvement; implement innovative ideas and strategies.

Operate equipment safely and follow all safety procedures.

Comply with the scorecard measurement system to track values and performance metrics.

Thoroughly understand HEQS operational processes to enhance customer experience, supplier relations, and category performance.

Eligibility & Skills

Experience & Education

Minimum of 3 years of experience as a Import Purchasing Officer, Purchasing Assistant, Category Management

Proven experience in Category Management and Product Development within the furniture industry.

Minimum 2 years' experience in furniture or homewares retail/wholesale operations

Bachelor's degree in Business, Supply Chain Management, Marketing, or a related field preferred.

Professional certifications in procurement (CIPS, APICS) or category management desirable but not essential

Australian citizenship, permanent residency, or valid work visa required

Successful candidate will undergo standard background checks including reference and employment verification

Technical Skills

Good knowledge of vendor sourcing practices (researching, evaluating, and liaising with vendors).

Hands-on experience with purchasing software (e.g., Pronto) is an advantage.

Proficiency in Microsoft Excel, Outlook, and other analytical tools.

High level of proficiency in Microsoft Excel, SQL, and other analytical tools.

Intermediate SQL skills for data querying and analysis (joins, aggregations, basic reporting) - essential for role

Understanding of supply chain procedures and logistics knowledge.

Essential: Proficiency in Microsoft Excel and ERP systems. Preferred: Microsoft Dynamics 365 and Pronto purchasing software experience

Industry Knowledge

Interest and experience in e-commerce.

Experience managing supplier relationships on Amazon Seller Central, eBay for Business, or similar B2B marketplace platforms

A genuine passion for homewares and furniture.

Ability to analyze market trends and utilize AI for market analysis.

Preferred experience with ChatGPT, Google Bard, or market intelligence platforms like Mintel or Euromonitor

Analytical & Organizational Skills

Solid analytical skills with the ability to create financial reports and conduct cost analyses.

Excellent organizational skills to manage multiple tasks efficiently.

Ability to prepare reports on purchases and present findings.

Communication & Interpersonal Skills

Exceptional negotiation and communication skills.

Demonstrated experience negotiating supplier contracts and managing vendor relationships

Experience negotiating contracts worth $5m+ annually and managing supplier terms and conditions

Excellent communication skills to collaborate effectively with cross-functional teams.

Ability to liaise effectively with suppliers, warehouse staff, and internal departments.

Mindset & Approach

Proactive and results-driven with a flair for innovation.

Solid problem-solving abilities and attention to detail.

Committed to continuous improvement and professional development.

Benefits

Competitive salary package reflective of your skills and experience.

Opportunities for professional growth and career advancement.

A supportive and vibrant work environment.

Generous employee discounts on our extensive furniture range.

Access to ongoing training and development programs to enhance your skills.

How to Apply

If you're a motivated professional with a knack for furniture product development and category management, we'd love to hear from you. Please submit your resume and a cover letter highlighting your relevant experience and explaining why you're the perfect fit for our team.