Key Responsibilities of this RoleGeneral

Contribute to team goals.

Live by L&F’s values and contribute to the company’s mission.

Roll up your sleeves and get stuck into the jobs that keep the business moving.

Remain calm under pressure.

Be adaptive and flexible to the changing needs of the business.

Maintain respectful, clear communication at all times and contribute positively to team morale and collaboration.

Provide task relief/assistance for other departments during periods of annual leave, sick leave, or high workload.

Be open and flexible to undertaking additional duties to support the dynamic operational needs of the business.

Participate in L&F team social media posts if requested.

Leadership

Demonstrate a strong leadership mentality.

Create strong morale and team spirit.

Coach and develop team members.

Provide positive and constructive feedback to team members on any issues.

Assist the Manager in evaluating team performance during performance and development conversations.

Continue to develop your own skills and knowledge in line with personal development goals.

Step up and supervise Warehouse and Production when Managers are away.

Role model the L&F way.

Dispatch & Returns

Pick sales orders accurately.

Verify address labels with invoices.

Package orders, ensuring garments packed correspond with garments ordered and that the invoice name matches the postage label name.

Follow the packing guide – minimum of 100+ orders per day during peak times.

Process all returns on time bi-weekly as set out by the Dispatch Supervisor.

Follow and complete returns procedures consistently.

Conduct quality control on all bulk orders; work autonomously while complementing the efforts of the Dispatch Agent, Dispatch Manager, and Production & Warehouse Ops Manager.

Support the Dispatch Manager by keeping the line sheet printed and up to date at all times.

Accurately record all stock entering and leaving the business.

Be open to new methods when asked by management.

Contribute new ideas and efficiencies drawn from your own background.

Production

Coordinate collection and deliveries with outworkers for bulk production.

Use Apparel Suite to create components.

Create, receive, and fulfil supplier purchase and production orders—ensuring accuracy and up-to-date information.

Prepare and coordinate incoming and internal stock for quality checks, labelling, ticketing, and entry into inventory for each release.

Transfer quality-controlled product to Dispatch with clear, concise paperwork.

Ensure all trims and threads from finished production are returned to stock; monitor stock levels for reordering.

Maintain a high level of cleanliness in production work areas daily, with strong OH&S awareness.

Receive and provide feedback/approvals to makers on pre-production samples (PPS), particularly during peak seasons.

Monitor certain trim and component stock levels and reorder as needed.

Provide overall production coordination support in line with Dispatch Manager’s requirements.

Lay and cut samples as required.

Provide backup for production cutting when needed.

Quality Control

Complete efficient bulk QC in line with release dates.

Assist with overflow production QC tasks.

Health & Safety

Ensure you and your team are informed of and trained in OH&S safe practices and procedures relevant to your work area.

Provide OH&S training as required.

We look forward to meeting you!