About EC Workplaces

At EC Workplaces, our mission is straightforward — To help workplaces inspire happiness. We are a commercial cleaning company based on the Gold Coast, specialising in overnight office cleaning and redefining quality and care in our industry.

We collaborate with leading businesses, property managers, and workplaces across the region to create cleaner, healthier, and more productive environments.

Our culture is built on our core values — Help First, Do the Right Thing, Together We Achieve More, Pride in What We Do, and Done with Care.
These guide every decision we make and how we treat our clients, team, and community.

As a growing company, we’re building long-term career paths for people who share our passion for service, leadership, and continuous improvement.

About the Role
We’re seeking a motivated Assistant to the Service Manager to support our operations and quality team.
This flexible role combines work-from-home administration with occasional site visits across the Gold Coast to check cleaning quality and support our cleaners and team leaders.

You’ll play a key role in ensuring our clients receive consistent, high-quality service and that our people feel supported every day.

Key Responsibilities

Support the Service Manager with daily coordination, reporting, and quality control.

- Communicate with clients and professionally handle service feedback.

- Schedule and roster cleaning teams across multiple office sites.

- Recruit, onboard, and support new cleaning team members.

- Conduct on-site quality checks and assist team leaders when needed.

- Help improve systems, checklists, and operational processes.

**About You**

You are organised, dependable, and thrive in an environment where people and processes work together. You take initiative, communicate clearly, and genuinely care about helping others succeed. To be successful in this role, you will need:

- Experience in the cleaning industry (essential).

- A background in administration, coordination, or customer service.

- Excellent English communication skills.

- Confident use of Excel and scheduling tools.

- A driver's license and reliable transport for site visits.

- A proactive, caring, and detail-oriented attitude.

**The Details**

- Work from home with occasional site visits across the Gold Coast.

- Approximately 15–20 hours per week, mostly between 3 p.m. and 6 p.m. (with occasional Saturdays).

- Hourly rate: $32–$40 per hour (depending on experience).

- Must have your own laptop and a reliable internet connection.

- Opportunity for more hours and career progression as the company continues to grow.

Why Join EC Workplaces?

We are not just another cleaning company; we are a purpose-driven team dedicated to building a cleaner, healthier, and happier future for workplaces. You will join a supportive environment where your ideas are valued, your work makes a difference, and your career can evolve as we expand. This role has the potential to grow into a long-term career in operations management, quality control, or people leadership for the right candidate.

**How to Apply**

Please email [email protected] with the following:

1️⃣ A cover letter explaining why you’re the right fit for this role.

2️⃣ Your resume.

3️⃣ References from previous or current employers.

Relevant experience in the cleaning industry and strong references are essential. Join a team where care, pride, and growth go hand-in-hand — and help us make workplaces across the Gold Coast shine!