In this role you’ll support both in-store and on-farm customers, helping to grow merchandise sales and ensuring smooth day-to-day branch operations.

Key responsibilities include:

Providing friendly, efficient customer service both in-store and over the phone.

Assisting customers with sales of agricultural products including animal health, ag-chemicals, fertiliser, fencing, stock handling, and general rural merchandise.

Supporting the branch manager and sales team with order processing, invoicing, stock control, and merchandising displays.

Receiving, unpacking, and storing deliveries while maintaining accurate inventory records.

Assisting with the loading and delivery of customer orders (a forklift or truck licence would be advantageous).

Helping to maintain store presentation, safety standards, and compliance with all relevant procedures.

Building and maintaining relationships with local rural customers and suppliers.

About You

We’re looking for a practical, customer-focused team player who enjoys rural life and working in a busy agricultural environment.

You’ll ideally bring:

Previous experience in rural merchandise, retail, or agriculture (preferred but not essential).

A genuine interest in farming and agricultural products.

Strong customer service and communication skills.

Attention to detail, reliability, and willingness to learn.

Competence with basic computer and point-of-sale systems.

Current driver’s licence (essential).

Forklift or HR/MR truck licence (desirable).

Why Join Tom Grady Rural Merchandise?

Be part of a respected local agribusiness with deep ties to the community.

Varied work — from customer service and stock handling to farm-supply sales.

Supportive team environment with on-the-job training and development.

Competitive remuneration based on experience.