Field Service Manager – Windows & Doors

Dandenong South, Melbourne
Full Time | $105–$110K + Super

Lead from the front in a premium windows & doors business

Join an Australian market leader in energy-efficient window and door systems, built on European technology, innovation, and craftsmanship. This is an opportunity for a hands-on professional who has developed into a polished, client-facing project leader, someone who can move seamlessly between the job site and the boardroom.

If you’re ready to combine your technical background with leadership, coordination, and customer management, this role offers genuine variety, challenge, and growth.

About the role

As Field Service Manager, you’ll oversee all field operations, including glazing, retrofit installations, warranty, and after-sales service. You’ll balance practical, on-site work with the coordination of teams, subcontractors, and customers, ensuring each project runs safely, smoothly, and to specification.

This role suits someone who enjoys being hands-on, yet can also manage projects, people, and client relationships with professionalism.

Key responsibilities

Plan, schedule, and manage all service, installation, and warranty activities.

Lead, mentor, and support a small team of technicians and subcontractors.

Attend sites to provide technical support, inspection, and problem-solving.

Liaise confidently with builders, architects, and customers to resolve issues and maintain strong relationships.

Ensure compliance with WHS, quality, and project delivery standards.

Drive continuous improvement in efficiency, service, and client satisfaction.

About you

Trade background in glazing, carpentry, or aluminium fabrication (essential).

Progressed into a leadership or project management role within construction or installation.

Strong technical understanding of windows, doors, and glazing systems.

Professional communicator who can engage confidently with customers and stakeholders.

Organised, proactive, and safety-focused with a hands-on, problem-solving mindset.

White Card and driver’s licence required; Working at Heights desirable.

What’s on offer

Salary up to $110K + Super

Career progression into senior operations or project roles

Supportive and collaborative culture

High-quality projects using world-class products

Role offering both technical depth and leadership scope

Apply now or contact Tracey Eker at Conquest Recruitment on 0452 346 438 for a confidential conversation.