To perform this role, it is essential that the incumbent is an Aboriginal or Torres Strait Islander person. It is therefore a genuine occupational requirement under section 25 of the Anti-Discrimination Act 1991.

About the Role
We are seeking an experienced Regional Medical Receptionist to provide vital administrative support to our clinics in SEQ. This role is central to ensuring smooth operations across IUIH and Member Services clinics, playing a key part in engaging patients and providing efficient, culturally sensitive service.
This position requires extensive travel across the Moreton Bay, Logan, Ipswich, and Gold Coast regions to deliver services where needed. If you’re passionate about making a positive impact and enjoy a role that involves travel and varied responsibilities, this could be the perfect opportunity for you.

You will:
• Provide exceptional customer service by handling appointments, patient inquiries, and administrative tasks.
• Ensure smooth clinic operations by coordinating appointments, patient flow, and confirming attendance.
• Travel regularly to various clinics across the SEQ region to provide administrative support where needed.
Positions available:
• Full-time (38 hours/week, Monday – Friday)
• Casual

About You
We’re looking for a passionate individual who can work in ways that are ethically and culturally respectful. To thrive in this role, you’ll need:
• Current C-Class Drivers Licence (QLD)
• Own reliable vehicle (allowance provided)
• Criminal History Check (or willingness to obtain)
• Working with Children Blue Card (prior to commencement)
• CPR Certificate
• Previous administrative experience (highly desirable)
• Proficiency in MS Office (Word, Excel, PowerPoint)
• Excellent communication skills (verbal and written)
• Strong organisational skills with the ability to manage multiple tasks in a fast-paced environment
• Ability to maintain confidentiality and work discreetly with sensitive information
Desirable but not mandatory:
• Experience working with Aboriginal and Torres Strait Islander communities

What We Offer
At IUIH, we are committed to fostering a diverse and inclusive workplace. We offer:
• Professional Development: Access to in-house training and programs through “Growing Our Own Opportunities.”
• Employee Wellness: Participate in weekly wellness activities and staff events like ‘Gather and Grow’ sessions.
• Community Engagement: Opportunities to attend community events such as NAIDOC Week and Rugby League Carnivals.
• Salary Sacrifice Options: Including Novated Leasing, Meal & Entertainment Cards, and more.
Join Australia’s largest community-controlled Aboriginal health service and be part of a team where our collective strength drives us forward.

How to Apply
To apply, please submit:
• Cover letter explaining why you’d be a great fit for this role
• Up-to-date resume including your contact details, employment history, skills/qualifications, and 2-3 professional references

Application Deadline: Monday, 10 November 2025, but may close earlier if a suitable candidate is identified.
Shortlisted candidates will be contacted for an interview via Microsoft Teams.

Apply Now and Help Us Improve Healthcare Access for Indigenous Communities in SEQ!