Join one of Australia’s most innovative retail and digital organisations, where technology, data, and AI come together to power experiences used by millions every week.

We’re looking for a Senior Technical Business Analyst to play a key role in driving large-scale digital initiatives that connect people, systems, and insights. Working across multiple product and engineering teams, you’ll define technical solutions that make a real impact, from improving customer experiences to modernising core platforms.

What you’ll do

• Lead the analysis, definition, and documentation of complex technical and business requirements.
• Collaborate with engineers, product managers, and business stakeholders to design practical, scalable solutions.
• Manage the product backlog, create detailed user stories and acceptance criteria, and support delivery across agile squads.
• Conduct data analysis using SQL and other tools to guide decisions and validate outcomes.
• Prepare cost estimates and financial summaries to support stakeholder decision-making.
• Contribute to process improvement initiatives and mentor other Business Analysts within the team.

What you’ll bring

• 5+ years’ experience as a Business Analyst in a technology or digital environment.
• Strong understanding of APIs, integrations, and data flows.
• Proficiency with SQL and experience working with databases such as Oracle or similar.
• Excellent communication and stakeholder management skills across business and technical teams.
• Experience in agile delivery, solution documentation, and backlog management.
• A genuine curiosity for emerging technologies, AI, and digital transformation.

Why you’ll love it You’ll be joining a high-performing digital team that values innovation, collaboration, and growth. Expect a supportive environment, flexible hybrid setup, and opportunities to work on impactful projects that shape the future of customer experience across Australia.