Appointment Setter & Customer Care – Photography Studio

IMPORTANT
📍 This role is not remote – based on-site at our Gold Coast studio
🕘 Casual: Monday to Friday, 9 am – 1 pm

Are you a confident communicator with a natural flair for connection? Do you thrive on the phone and love the satisfaction of booking in amazing clients? We want you to join our boudoir photography studio!

We’re a small family business looking for a motivated, organised and energetic team member to help with telemarketing, admin, and customer service.

About the Role:

As our Customer Service & Appointment Setter, you’ll play a key part in helping women step into a life-changing experience. You’ll be calling leads, connecting with potential clients, and helping them feel excited and confident to book their empowering boudoir shoot.

Your Key Responsibilities:

Outbound calls to warm leads

Qualify prospects through friendly, thoughtful conversation

Schedule appointments and follow up to confirm attendance

Build strong rapport and provide incredible customer care

Maintain accurate records of calls and bookings

Achieve KPIs

Support general admin tasks as needed

You’ll Be a Great Fit If You Have:

Previous telesales or customer service experience

A proven ability to meet and exceed targets

Confidence to turn a “maybe” into a “YES!”

A warm, friendly, and professional phone manner

Strong interpersonal and communication skills

A results-driven attitude and love for helping people

Excellent time management and attention to detail

Solid written and spoken English

Strong computer and typing skills

Quick learner

What We’re Looking For:

✅ Reliable and self-motivated
✅ Positive and proactive mindset
✅ Comfortable working independently but also as part of a small team
✅ Passionate about helping women feel empowered

Apply today and tell us why you’d be perfect for this role.