Senior Project Officer, Training Review - Transformation & Change - SafeWork NSW

Grade: Clerk Grade 9/10
Salary Range: $129,464 - $142,665
Reason for vacancy: New temporary role
Term: Up until June 30, 2026
Location: Flexible (Sydney, Parramatta, Gosford work locations available)
Closing Date: Thursday 23rd October 2025 (9:59AM)

About the team

An exciting opportunity exists to join the Transformation & Change Team as a Senior Project Officer, Training Review, where you'll play a pivotal role in supporting the successful delivery of SafeWork's Training Review Program as it transitions into a standalone regulator.

This role would suit an individual with an Instructional Design or Vocational Education and Training (VET) background. It provides an opportunity to shape the future of competency-based training and assessment services within the SafeWork NSW RTO.

Ideal candidate

The ideal candidate for the Senior Project Officer, Training Review role will be responsible for providing expert advice on the design, development and enhancement of training programs including the design and development of learning materials and assessment tools. You will ensure alignment with ASQA standards while delivering high-quality services and effectively managing stakeholder relationships to support SafeWork NSW RTO's strategic goals.

Key attributes

• Manage and lead the development and review of training programs to ensure they align with organisational goals and objectives.
• Partner with key stakeholders and project teams to understand people impacts, provide expert advice and recommendations and implement localised project plans and activities to delivery on desired business outcome.
• Develop, coordinate and maintain accurate policies, procedures, documentation, records, systems and knowledge in relation to the SafeWork NSW RTO in line with ASQA requirements.
• Cultivate and sustain partnerships with managers and staff across the business to ensure inspector training and assessment activities of the SafeWork NSW RTO match business needs.
• Organise and facilitate consultative forums to create and endorse competency assessment systems, models, resources and instruments, while seeking input for training methodologies.
• Provide subject matter expertise in learning and development to support trainers and assessors performing learning and development roles within the SafeWork NSW RTO.

About You

• An ability to work autonomously, with great time management skills.
• Strong stakeholder engagement skills.
• Demonstrated project management skills.
• Experience in supporting the design, development, and enhancement of learner resources, assessment tools and training programs.
• A can-do attitude, with a drive to make meaningful change.

The process

If you would like to apply, please submit your CV along with a cover letter of no more 2 pages, addressing the following:

• How you demonstrate the above capabilities
• A short paragraph on why you believe you are the right person for the role

A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.

Salary Grade 9/10, with the base salary for this role starting at $129,464 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Tayla Gibbs via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 23rd October 2025 (9:59AM)

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

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