The Company
This global Freight Forwarder is well-established with a strong international presence and a network of logistics professionals who are passionate about what they do. They pride themselves on ethical business practices, excellent service delivery, and maintaining a competitive edge in the market.

This is a fantastic opportunity to join a respected global brand and contribute to their ongoing success!

The Role
In this Senior Client Specialist role in the Airfreight Operations team. You’ll play a key role in managing and supporting import operations while delivering an exceptional customer experience. You’ll liaise closely with clients, internal departments, and external partners to ensure seamless service and smooth cargo movement

Key Responsibilities:

• Providing shipment status updates to clients
• Investigating and resolving shipment delays or issues
• Liaising with internal teams to ensure KPIs are met
• Collating, extracting, and analysing shipment data
• Preparing daily, monthly, and quarterly KPI reports

Who We’re Looking For

• Experience in Freight Forwarding, ideally within airfreight operations or customer service
• Confident managing your own client portfolio and attending customer meetings
• Strong communication and relationship-building skills
• Intermediate Excel skills
• Ability to work effectively within a collaborative team environment
• Previous experience managing high-volume import shipments is advantageous

Culture & Benefits
You’ll join a friendly, professional, and supportive team within a global organisation that values collaboration and career growth.

Location
Matraville

Salary:
Attractive base + bonus! Depending on your experience level.

How to Apply
If this sounds like the next step in your freight forwarding career, apply online now or contact Amy Amopiu 0468945288 for a confidential discussion.

PATH4 Group recruits across Freight Forwarding, Customs, and Logistics. View more opportunities at www.path4group.com/jobs

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