Food & Beverage Supervisor

Job Status: Casual
Salary: $37.33ph + Superannuation
Industry: Performing Arts
Location: South Brisbane
Application Closing Date: 28 October 2025 at 5pm

About Us

Queensland Performing Arts Centre (QPAC) is one of Australia’s leading centres for live performance. Welcoming over 1.5 million visitors to more than 1200 performances each year, we embrace the best in live performance – the world renowned alongside the emerging, local, and new – and connect to the stories and ideas at the heart of each production. Through the warmth and expertise of our staff, we have become a trusted curator, presenter, and host; a place to come together to relax, reflect, share stories, and celebrate.

QPAC is proud to be opening the Glasshouse Theatre in 2026, making us the largest performing arts centre in Australia under one roof.

About the Role

We are seeking applications for the casual role of Food & Beverage Supervisor. This is an exciting hands-on supervisory role, responsible for ensuring the smooth and efficient day-to-day operations of our outlets.

As Food & Beverage Supervisor, you'll lead by example - maintaining hygiene and efficiency standards, training staff, managing cash handling and ensuring consistent delivery of high-quality food and beverage services that meet customer expectations for value, quality and timeliness.

This is not a 9 to 5 position. It will require the individual to have a high degree of flexibility in their work times, as the majority of shifts are rotated over seven (7) days, predominantly during evenings and weekends.

Food and Beverage Supervisors should be available for a minimum of four (4) shifts per week (including availability from 4:00pm on Wednesdays through to Saturdays due to matinee performances).

In this role you will:

Supervise and directly oversee restaurant, bar and function service, predominantly during evenings (note: this is a hands-on position).

Lead, motivate and coach the Food and Beverage team to deliver fast, high-quality service.

Ensure quality, presentation, and consistency of all food and beverage offerings.

Supervise and directly oversee the usage of point-of-sale system and enforce accurate cash handling procedures.

Monitor guest satisfaction and resolve complaints promptly and efficiently.

Maintain clean, organised outlets and function spaces at all times.

Ensure proper care, cleanliness, and reporting of equipment maintenance issues.

Follow and promote QPAC’s fire, safety, first aid and emergency procedures.

Conduct shift briefings and maintain clear, effective communication across the team.

About You

To be successful in this role, we are looking for:

A current, nationally accredited Statement of Attainment in ‘Provide Responsible Service of Alcohol’ (RSA), or the ability to obtain this within 30 days of commencement.

Prior experience working in a large a la carte restaurant and/or café.

Leadership qualities and prior supervisory experience.

Willingness to provide a high standard of service to the patrons of QPAC.

A strong team ethic.

Self-motivation, flexibility and reliability.

Why you’ll Love This Role

At QPAC, we value our employees and offer a range of benefits which include:

2 x House Seats to any show

Access to 10% staff discount in our food and beverage outlets

Fitness Passport

Free annual flu vaccination

Annual FitFest Challenge

Reward and Recognition Program

Corporate Health Plans

Access to our Employee Assistance Program

Regular all employee BBQs and celebrations

How to Apply

The Queensland Performing Arts Centre is an equal opportunity employer and welcomes applications from Aboriginal and Torres Strait Islander people, people from diverse cultural backgrounds, Disabled and Deaf people, members of the LGBTQIA+ community and people of all ages.

To be eligible to apply for this position, applicants must have existing Australian work rights. Any offer of employment will be subject to a satisfactory National Police check (name check only) clear of security breaches and dishonesty type offences.

You can obtain a copy of the position description by emailing [email protected]. For any other queries, please contact the Talent Acquisition team on (07) 3842 9361.

Please note: Due to high volume of applicants, only those who are shortlisted for interview will be contacted. For those not shortlisted, we thank you for taking the time to apply.

The closing date for applications is on 28 October 2025 at 5pm. QPAC will commence screening and shortlisting in advance of this closing date.