Senior Right to Information Officer

NSW Department of Customer Service
Parramatta, NSW
A$113,574-$125,720 p/a + Superannuation
Consulting & Strategy → Policy
Full-time
On-site

Posted 10 days ago


Senior Right to Information Officer - SafeWork NSW

  • Role Title: Senior Right to Information Officer (2 x roles available)
  • Grade: Clerk Grade 7/8
  • Salary Range: $113,574 to $125,720 plus superannuation
  • Duration: Ongoing (permanent)
  • Locations: Central Coast (Gosford) or Sydney Region (Parramatta).
  • Applications Close: Tuesday 28th October 2025 (9:59AM)

About SafeWork NSW

SafeWork NSW is the state's workplace health and safety regulator. Our focus is to protect NSW workers by preventing and reducing work related fatalities, serious injuries, and illnesses by securing compliance with work health and safety and associated legislation.

SafeWork NSW is undergoing an exciting and important period of transformation as we establish the organisation as a modern, strong and standalone Work Health and Safety Regulator.

About the Right to Information Team

The Right to Information Team is responsible for overseeing SafeWork NSW's statutory responsibilities under the Government Information (Public Access) Act 2009 (GIPA Act). The GIPA Act establishes a proactive, more open approach to gaining access to government information in New South Wales.

The team operate in a high volume, fast paced and frontline structured environment, to facilitate the review and determination of applications made under the GIPA Act. This is an excellent opportunity to join a supportive, well-established team, who are passionate about applying the relevant legislations and promoting open government.

Your responsibilities will include

Reporting to a Senior Coordinator, this role will effectively manage complex requests for information under the GIPA Act.

About you

  • We are looking for a highly motivated individual with excellent attention to detail.
  • The position holder will have the ability to make and write, strong, and legally sound, autonomous decisions. In particular, the position holder will have in-depth experience applying the GIPA Act, or in-depth experience applying a similar legislation that facilitates the access of government held information.
  • Thrive in a high volume and time pressured environment, where competing priorities much be managed effectively.
  • Aptitude to deliver to tight deadlines and be flexible and resilient in an environment of changing and competing priorities.
  • Strong written and verbal communication skills, including proven ability to write decisions based on legislation, and to tailor communication messaging effectively to different audiences.

For more information about the role and its accountabilities, click here to view the role description.

How to Apply

Your application should include:

  • A covering letter (maximum two pages) indicating the location for which you are applying and detailing the skills and experience you would bring to this role, including demonstrated examples
  • You should also include an up-to-date resume (of no more than five pages)

For enquiries relating to the recruitment process, please contact Harmony Trimboli via [email protected]

A talent pool may be created to fill future ongoing and temporary opportunities for a period of up to 18 months.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Harmony Trimboli via [email protected]

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process


About NSW Department of Customer Service

Sydney, NSW, Australia
Government & Defence
5001-10000 employees

We are a team of more than 12,000 people, working together to provide services that improve the lives of our 8+ million customers across NSW. As a leading central service NSW Government agency, we are made up of over 30 agencies, entities and business units, which makes our work incredibly diverse.

We are focused on delivering first-class customer service, regulatory reform and digital transformation is at the heart of what we do; driven by our many teams across DCS including Service NSW, Digital.nsw, Revenue NSW, State Insurance Regulatory Authority and Telco Authority.

Come join us and influence the future of our great state.

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