Your Opportunity

Our client, a respected national community services organisation, is seeking an experienced and motivated Service Team Leader to lead regional operations in Bundaberg. This is a key leadership position responsible for overseeing a multidisciplinary team and driving excellence in service delivery across community and carer support programs.

Your Role

Reporting to the Service Manager, you will provide leadership, operational oversight, and team development for the hub. You’ll work closely with your team to foster collaboration, strengthen local community partnerships, and ensure high-quality, person-centred service delivery.

This role offers a unique hybrid work model, you’ll spend four days in the office and one day working from home. You’ll typically work 9:00am–5:00pm.

You’ll lead a team of up to 5 staff, including Hub Navigators, Coaches, Counsellors, and Community Engagement Officers. Your focus will be on creating a culture, leading by example, and developing a cohesive, high-performing team in a newly created leadership structure.

Key Responsibilities

• Provide hands-on leadership and direction to multidisciplinary teams across both regional hubs
• Foster a positive, inclusive, and collaborative team culture built on values alignment
• Oversee service integration, operational efficiency, and client outcomes
• Support staff development, performance, and engagement
• Build and maintain strong relationships with community partners and local stakeholders
• Ensure compliance with organisational policies and service standards
• Collaborate with senior leadership to embed best practice and continuous improvement

This is a dynamic leadership role suited to someone who can work independently, motivate others, and bring people together to achieve shared goals.

Your Profile

You’re a confident, capable leader with experience managing teams in community, mental health, or disability services. You bring strong interpersonal and operational management skills, with a natural ability to inspire and unite people.

You’ll bring:

• Proven leadership experience within community or human services
• A collaborative and values-driven approach
• Ability to build culture, lead change, and develop team capability
• Experience managing multidisciplinary teams and community partnerships
• Strong administrative, organisational, and communication skills
• Proficiency in systems such as Microsoft Office, Carelink CRM, Power BI, Vendor, and RingCentral
• Relevant qualifications in Community Services, Health, or Social Work

What’s in it for you?

• Permanent full-time role with competitive salary and packaging benefits. SCHADS Level 6 + Super + Salary Packaging
• Hybrid work model – 4 days office / 1 day WFH
• Structured onboarding
• Supportive leadership and development opportunities
• Free off-street parking
• Purpose-driven culture where everyone is respected, valued, and can thrive
• Salary packaging up to $15,899 per year to reduce taxable income
• Additional meal and entertainment allowance up to $2,650 per year
• 17.5% leave loading on annual leave
• Paid parental leave after 12 months of continuous employment
• Cultural leave available where applicable
• Employee Assistance Program (EAP) for you and your family

Required checks:

• Blue Card
• NDIS Worker Screening
• Police Check
• Current Driver’s Licence
• NDIS Orientation Module “Quality, Safety and You”
• Professional References

Why Join

This is a newly created position offering the chance to shape culture, build strong teams, and make a real difference in your community. You’ll be part of a passionate national organisation that values leadership, inclusion, and collaboration, and rewards initiative with trust and flexibility.

Apply Now!

Learn more about Woodforde Group and how we can help you:
https://woodfordegroup.com.au/

At Woodforde Group we support and celebrate diversity and do not discriminate. We are for all people, regardless of difference, and know that the more inclusive we are the stronger our work culture and the better our service delivery will be. All employment is decided on the basis of qualifications, experience, merit and business needs. We encourage people of all ages, backgrounds, orientations and walks of life to apply and feel comfortable in their own skin.