We are a global industry leader in providing temperature and humidity control solutions to an array of industries such as construction, industrial, and water damage restoration.

Responsibilities: The Field Service Technician will provide field service support and consultation such as testing and troubleshooting of low and medium voltage systems; provide best technical solution to solve customer issues; complete assigned jobs; maintain and repair equipment.

Provide customer service and support during field visits or dispatches

Manage all on-site installation, repair, maintenance and testing tasks

Diagnose errors or technical problems and determine proper solutions

Produce timely and detailed service reports

Maintain and repair all equipment to ensure equipment is ready for rent

Follow all company’s filed procedures and protocols

Cooperate with technical team and share information across the organization

Comprehend customer requirements and make appropriate recommendations/briefings

Build positive relationships with customers and other employees

Requirements

HVAC experience – Certification preferred, but not required

Field service experience

Ability to troubleshoot, test, repair and service technical electrical equipment

Electrical schematic reading

English literacy – Speak, Read and Write

Ability to work flexible shifts and to adapt to changing work schedule

Ability to travel when required and sometimes on a moment’s notice

Enthusiasm to improve

Strong work ethic

Must pass background check, drug test, and driving record check