Operations Centre Analyst

Nowra, New South Wales

Reach Beyond!
At CHC Helicopters Australia, we deliver safe, reliable, and world-class helicopter services across the offshore energy sector, emergency medical services, and search and rescue.

For more than 75 years, CHC has been trusted to deliver aviation solutions in some of the most remote and challenging environments across the globe. Our dedication to safety, innovation, and operational excellence underpins the critical services we provide to our customers and the communities we serve.

Our people make the difference. With a strong commitment to safety, teamwork, and professionalism, we help our customers and colleagues reach beyond what they thought possible.

All you have to do is get on board.

Role Summary

CHC Helicopter is looking to appoint a suitably qualified and experienced Operations Centre Analyst to join our fast-paced team in Nowra, New South Wales.

This role is a key member of the Defence Search and Rescue contact management team and responsible for the management, coordination and control of aircraft life support role equipment, deployment planning, crew scheduling and travel across the DSARS contract. This role is responsible for ensuring that all travel requirements are planned and arranged for pilots, engineers, aircrew and support staff on DSARS contract.

This position will work closely with Contract Manager, bases, ROCC, Engineering teams and department to ensure crew members and their equipment are in place and ready to work at their assigned duty location.

Key Responsibilities

Roster Management: Ensuring adequate coverage across all locations, including planning for deployments, leave, and training activities - such as simulator sessions.

Travel & Scheduling: Planning and scheduling all travel related activities in line with roster management.

Deployment Support: Providing logistical support under the direction of the DSARS Contract Manager. This may involve securing critical supplies such as fuel and other essentials, particularly in remote or isolated locations.

Life Support and Role Equipment Oversight: Actively managing all contract-assigned equipment, including but not limited to:

Uniforms and Personal Protective Equipment (PPE),

Harnesses and harness assemblies,

Immersion suits,

Flight and mission helmets,

Other mission-critical role equipment.

The role also includes the onboarding and offboarding of personnel, ensuring all issued equipment is appropriately tracked, maintained, and returned in accordance with company procedures.

Experience, Skills and Attributes

Qualifications & Experience:

Proven experience in operations coordination, logistics, or scheduling within aviation, defence, or similar high-paced environments.

Familiarity with crew rostering, travel planning, and deployment logistics.

Experience managing equipment and supplies, preferably in remote or challenging locations.

Prior exposure to aviation support operations or contract-based service delivery is highly desirable.

Skills & Competencies:

Strong organisational and time-management skills with the ability to manage multiple priorities simultaneously.

Excellent communication and interpersonal skills to liaise effectively with internal teams and external stakeholders.

Proficiency in Microsoft Office Suite and scheduling/travel management systems.

High attention to detail, especially in tracking equipment and managing personnel movements.

Ability to work independently and collaboratively in a dynamic, fast-paced environment.

Personal Attributes:

Proactive and solution-oriented mindset.

Flexible and adaptable to changing operational needs.

Commitment to safety, compliance, and procedural integrity.

Willingness to support occasional out-of-hours or emergency coordination tasks.

Additional Requirements:

Ability to obtain and maintain relevant security clearances if required.

Valid driver’s license and ability to travel as needed.

Ability to travel interstate when required.

Eligibility

Applicants must have the legal right to work in Australia and meet any clearance requirements relevant to the role.

Diversity & Inclusion

At CHC, we celebrate diversity and welcome applications from Aboriginal and Torres Strait Islander peoples, people of all genders, the LGBTI+ community, mature-aged workers, people with disability, and people from culturally and linguistically diverse backgrounds.

Recruitment Process

We may commence interviews or close applications prior to the advertised closing date if suitable candidates are identified. We therefore encourage applicants to apply as early as possible.

We reserve the right to contact only shortlisted candidates.