
Charity Representative (Call Centre Agent) - Melbourne
Cornucopia PO
Posted 5 days ago
About us
Cornucopia PO is one of the leading tele-fundraising agencies in Australia and New Zealand, working on behalf of some of the largest and well-known charities from around the globe raising in excess of $200m, some of which include:
Amnesty International
Bush Heritage Australia
Starship Foundation NZ
World Vision
Australian Red Cross
Starlight Children's Foundation
Four Paws
About the role
You will be joining a team of dedicated TeleFundraisers who work on behalf of Charity causes close to their hearts. We are on the search for sales and KPI driven individuals, who get a buzz out of closing a deal through the art of conversation and effective and ethical objection handling. You will be talking to members of the public using an approved script, your ability to adapt to your audience, and successfully pitch the invaluable importance of regular giving, and donating to the cause, will be the key to success!
An amazing opportunity to work with an energetic, supportive and diverse team whilst being part of positive social change. Social engagement platform and awesome prizes for our top performers.
We pay an hourly rate of $33.38 per hour plus Bonus!
Please note that this is a tele-fundraising position and not an administrative/customer service role
Skills and Requirements
Must be able to commit to the following hours of Training in first 2 weeks.
Week 1 Mon-Thurs 11-5pm Friday 10-6pm
Week 2 Mon-Friday 10-6pm
After training period is completed shift flexibility in hours is offered for the right candidate
Able to confidently speak over the phone and comfortable asking for money
Self-motivated and driven by achieving targets and KPIs
Responsible, reliable and driven to succeed
Resilient with a willingness to learn
Effective communicator, who can actively listen
Hungry to learn
Self-motivated with a great work ethic
Competent computer skills and ability to learn new systems
Fluent in English language
Encouraging all Backpackers looking for casual meaningful work to apply!
Benefits
Offering up to 38 hours per week, pending performance and reliability
Generous incentives and bonus structure paid fortnightly
Fully paid training and ongoing support, incredible team leaders and mentors
Adhoc Charity Event interactions and opportunities
Team games and activities with various prizes as incentives
Inclusive and diverse culture, chatty and welcoming team
Social engagement platform – Purchase gift cards, prizes time off plus much more
Theme days and online games to build team culture !
*Please note all employees must under-go a Police Background Check
About Cornucopia PO
In 2024, Cornucopia and PO joined forces to realise our shared mission of providing the best fundraising solutions for our charity partners in Australia and Aotearoa. The marriage of our cultures, expertise and resource is a fundraising force that can't be stopped!
Cornucopia PO is one of the leading tele-fundraising agencies in Australia and New Zealand, working on behalf of some of the largest and well-known charities from around the globe raising in excess of $200m, some of which include Amnesty International, Starlight Childrens Foundation, Four Paws, Australian Red Cross and World Vision.
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