EXPERIENCED ROSTERING COORDINATOR

Benefits:

Permanent full-time position

Attractive salary

Professional development opportunities

Supportive and collaborative team environment

About us:

Charter Care Services (CCS) is a premium values-based NDIS registered disability service provider. Collaborating closely with our participants, we assist them to live the lives they choose in their own homes and communities.

CCS 24/7 services includes nursing, personal cares, in-home support, domestic and community participation supporting those with complex health and disability needs.

We value our staff, pay above award rates, and prioritise a quality driven and innovative approach in delivering exceptional and consistent service.

The role:

The role of Rostering Coordinator is the heartbeat of our organisation. We are seeking an experienced scheduler/roster coordinator, accustomed to leading a team. Someone who is generously spirited, with a proven record working with a rapidly growing organisation.

This role is office based.

Key Responsibilities:

Roster Creation and Maintenance: Use our rostering software to create and maintain staff rosters, ensuring compliance with legislative requirements, award agreements, and service needs.

Shift Allocation: Manage staff availability, preferences, and qualifications when allocating shifts.

Staffing Solutions: Proactively address staffing gaps and shortages to ensure continuity of care.

Data Analysis: Monitor and analyse rostering data to identify areas for improvement and optimise efficiency.

Communication: Liaise with Management, Service Delivery Leads, Team Leaders, and staff to address rostering concerns and feedback.

Record Keeping: Maintain accurate and up-to-date records of all rostering activities.

Legislation Awareness: Stay informed of changes in legislation and award agreements impacting rostering practices.

Onboarding: Collaborate with HR to onboard new employees into the rostering system.

Efficiency Recommendations: Analyse data related to rostering efficiency and make recommendations for improvements.

Administrative Support: Provide general administrative support to teams on an ad-hoc basis.

Work Environment: Contribute to a positive and collaborative work environment.

Role Essentials:

Competency in Visual Care

Thorough understanding of the SCHADS award

Minimum of 2 years concurrent rostering experience in disability/aged care

Good knowledge of Brisbane suburbs

Unfazed by unforeseen changes due to illness, conflicts, changes in rosters -with the ability to ‘foresee’ and build contingency capacity into the master roster.

Excellent time management skills – responding to service requests, participant and internal enquiries

Participate in on-call after hours roster

High levels of data entry accuracy & attention to detail

Intermediate to advanced computer skills inc. Excel & google sheets

Ability to sustain focus on detailed work and maintain information systems accurately.

Current First Aid & CPR certificate

Full Australian working rights

Possess NDIS Worker screening card & WWCC card

Apply by:

Submitting a personalised cover letter, with accompanying current resume through SEEK.

Applications without a personalised cover letter will not be considered.