Why join us at TDA Tax Depreciation?

At TDA Tax Depreciation, we believe in empowering our team to deliver outstanding results. You bring a positive attitude and a passion for helping people—we’ll take care of the training and support you need to succeed. We’re not just about answering phones—we’re here to simplify the complex and make every customer interaction count. As we gear up for a high-demand season, we’re looking for driven individuals ready to grow with us.

Curious about what we do? Visit https://tdadepreciation.com.au or follow us on our social channels to learn more about our mission and team culture.

Role Requirements:
We’re seeking reliable, motivated individuals who are eager to learn and can commit to a full-time, on-site role (Monday to Friday) at our South Melbourne office. You will be responsible for:

Handling a high volume of inbound and outbound calls and emails with professionalism and empathy

Delivering timely, accurate support across all communication platforms

Responding to customer queries related to our services, including depreciation schedules and property tax solutions

Managing complaints and finding effective resolutions independently

Accurately processing customer information, payments and documentation

Developing strong knowledge of our property and tax depreciation products to assist clients with confidence

Adapting quickly to new processes, technologies, and customer expectations in a fast-paced environment

Keeping thorough and accurate records of customer interactions and updates

We’re looking for someone who:

Communicates clearly and courteously

Can lead conversations with confidence and empathy

Has solid English literacy skills

Is detail-oriented, punctual, and takes pride in their work

Has taken the time to learn more about us at www.tdadepreciation.com.au

Ready to be part of a team that values growth, precision, and customer care?
Apply today and help us deliver smarter tax solutions, one conversation at a time.