Scheduling Coordinator (Full Time)

We are soooooo busy, so we need an additional Scheduling Coordinator!

CCHC isn't like other places you've worked. Yes, we're a fast growing, dynamic organisation and we are doing extraordinary things for those living with a disability. Our clients are important to us, so they will be important to you! Customer Service is of utmost importance to us, it's the measure of our success. We have a wonderful team, who works hard, and are rewarded and appreciated for our efforts.

A vacancy exists for an experienced Scheduling/Rostering Coordinator to join our Head Office based in Southport. The position is full time, Monday - Friday, 8.00am to 4.06pm.

This position is a busy role, ensuring that the Master Roster is accurate and published in advance as well as covering short notice cancellations, one off services, emergency services, whilst providing exceptional customer service to both our clients and our employees.

Here at CCHC, we roster a little differently! We are all about client centred care, so we establish a team around a client and use those selected team members to fill shifts for that client!

Our ideal new hire will have:

The ability to get in and get shifts rostered! You will be able to build rapport with our staff whilst understanding the needs of our clients.

A positive, respectful and solution focused attitude especially when managing competing priorities.

Solid experience in scheduling client services

Participate in the On Call service every 6-8 weeks, which you will be paid an on call allowance (an extra $1,000 for a weekend!)

Be computer and IT savvy. You will be able to pick up systems quickly and have experience in Microsoft Office 365.

Ability to show initiative, enjoy working independently and in a team environment. You will have the ability to work with minimal supervision.

Well developed strong problem-solving skills with lateral thinking.

Knowledge of the SCHADS and Nurses Awards would be advantageous

You will have an NDIS (yellow & blue) card combined, or willingness to obtain

Unrestricted drivers licence and the ability to drive company vehicles as at times you will be out and about!

Support our Case Managers with maintaining continuity of care for our clients through the rosters and consistent staffing.

And you will need to love dogs as we have an office pooch that makes us all happy during the day!

If this sounds like you, please apply! Applications will be assessed as they are received.