Join a High-Performing Finance Team Making a Difference in the Community
Are you a detail-oriented finance professional with a strong background in local government rates and revenue? We're looking for a motivated Rates/Revenue Officer to join the finance team and play a key role in delivering accurate, efficient, and customer-focused rates services.

About the Role
As a Rates Officer, you will be an integral part of the Rates & Receivables team, ensuring high-quality service delivery in the administration of property rates and charges. You'll work across a variety of revenue tasks—from processing ratepayer transactions to responding to customer enquiries—while ensuring compliance with relevant policies and legislation.

Key Responsibilities

• Deliver high-quality, customer-focused rates administration services
• Process changes of address, property transfers, Section 603 certificates, rate adjustments, and refunds
• Manage pensioner rebate verifications and rate category changes
• Assist in debt recovery of outstanding rates and charges
• Reconcile EFT payments and maintain accurate rates records
• Contribute to system improvements, audit processes, and register maintenance
• Collaborate with internal teams and respond to customer enquiries (written and verbal)
• Support general administrative and financial duties as required

About You

You are an experienced professional who thrives in a fast-paced, compliance-driven environment and has a genuine passion for public service and finance. You enjoy problem-solving, value accuracy, and can work both independently and within a team.

To be successful:

• Certificate in Business Administration, Bookkeeping or similar
• Minimum 3 years’ experience in a Local Government rates and revenue environment
• Knowledge of rating legislation and property revenue processe
• Strong numeracy, data entry, and analytical skills
• Excellent customer service and communication skills
• Proficiency in Microsoft Office suite (Word, Excel)
• Ability to meet deadlines, manage time effectively and adapt to shifting priorities
• Familiarity with WHS and EEO principles

Benefits of contracting through Ashdown People

• 5th largest supplier to the NSW Government
• Get paid weekly
• Rated 4.9/5 on Google Reviews with over 1000 5* reviews for candidate feedback this year
• Offer Insurances for ABN Contractors
• Consistent communication & transparency
• Detailed onboarding & support

Please apply if you are interested. Please note, only shortlisted candidates will be contacted. If you have any questions, please email me on [email protected].