• Full time, Ongoing
• Band 5, Starting salary $76,211 plus superannuation

Click here to view the Position Description

The City of Greater Bendigo is in the heart of central Victoria on Dja Dja Wurrung and Taungurung Country. Located just 90 minutes’ drive from Melbourne, our region offers all the benefits of a large city with a warm and welcoming country feel.

Greater Bendigo is an attractive region that is famous for its food and wine, and boasts the Bendigo Art Gallery, theatres, stunning heritage buildings and natural surrounds that provide great recreational opportunities. There are also high quality education and health services, a wide range of housing options, excellent rail and road networks, and Bendigo Airport has regular direct QantasLink flights to Sydney.

We provide more than 65 important services to support our community, which is heading towards a population of 200,000 by 2050. Now is a great time to join us!

The Role

Working as a key member of our supportive and collaborative IT team, you will provide professional, friendly, and timely technical support through our Service Desk to City staff and Councillors.

In this role you will participate in the day-to-day operations of the IT Service Centre which includes responding to incidents and service requests and providing advice to staff on possible causes and solutions associated with identified and documented issues.

About You

To be successful in this role you will have knowledge and experience with a range of:

• Current operating systems
• Microsoft applications
• Windows end user compute
• Mobiles devices
• Fundamental IT technologies

You will bring a proactive, customer-focused mindset with a commitment to delivering outstanding service, as well as experience in user support & training as well as the creation and maintenance of support documentation. You will have strong interpersonal and written and verbal communication skills together with good problem solving and time management skills.

We welcome applications from candidates who hold a relevant qualification or have knowledge and skills in computer systems and software packages.

A satisfactory police records check is required for this position.

Benefits

• Annual salary increases (next increase from 11 October 2025) | 17.5% annual leave loading | Flexible work options
• Full time position | Secure and stable employment
• Paid parental leave | Purchased leave | Study leave | Training & development opportunities

Visit our Employee Benefits website for more of our benefits.

Contact

If you require any further information regarding this position, please contact Daniel Hirth, Coordinator IT Services on (03) 5440 2511.

To Apply

Please submit your cover letter, outlining why you are interested in this position and detailing your relevant experience with your current CV/resume by close of business Tuesday 21 October 2025.