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Software Developer & Application Support Specialist

The Australian Wine Research Institute
Urrbrae, SA
A$80,000-$90,000 p/a
Information & Communication Technology → Developers/Programmers
Full-time
Hybrid

Posted 16 days ago


About us

The Australian Wine Research Institute (AWRI) is the grape and wine industry’s own research organisation, supporting a sustainable and successful industry through world-class research, practical solutions and knowledge transfer.

At AWRI, our values guide everything we do:

Excellence – delivering results that matter

Integrity – acting with honesty, accountability and rigour

Passion – celebrating achievements, creativity and continuous learning

About the role

We are seeking a motivated and versatile Software Developer & Application Support Specialist to join our team. This role combines hands-on software development with application support in laboratory and regulated environments.

This is a rare opportunity to enter the Laboratory Information Management Systems (LIMS) industry, a sector experiencing strong demand and a significant skills shortage. By joining us, you’ll not only strengthen your current skills in SQL, Python, and BI tools, but also gain specialist expertise in LabWare LIMS—a highly sought-after, stable career path with excellent long-term prospects.

You will receive comprehensive LabWare configuration and scripting training, along with ongoing mentoring from experienced external consultants, ensuring you are supported at every stage of your development.

Key responsibilities include:

Design, develop, and maintain software applications with a focus on reliability and maintainability.

Provide application support, troubleshooting, and root cause analysis for laboratory and enterprise software systems.

Ensure all software activities work smoothly with Computer Systems Validation (CSV) processes, such as change control management.

Develop and support system interfaces and integration across laboratory and enterprise systems.

Build and extend business intelligence (BI) dashboards and reporting solutions to deliver actionable insights.

Collaborate with laboratory staff, IT teams, and external consultants to deliver high-quality solutions.

Make everyone’s life easier & help the company run smoother.

Upholding food safety, WHS, and AWRI project management standards

About you

To be successful, you will bring:

Proven experience in software design and development.

Strong knowledge of SQL Server (queries, stored procedures, optimization).

Understanding of change control in regulated environments.

Familiarity with Computer Systems Validation (CSV).

Experience working in or supporting laboratory environments.

Programming experience, ideally in Python.

Proficiency with dashboarding and reporting tools (e.g., Power BI, Tableau, or equivalent).

Desirable skills:

Experience with or interest in LabWare LIMS (training provided).

Knowledge of GLP, ISO 17025, and regulatory compliance.

API development and system integration experience.

Exposure to food and beverage or commercial laboratory industries.

What success looks like (KPIs & outcomes):

Deliver reliable, well-documented software solutions on time and to specification.

Maintain high system uptime and responsiveness for LIMS and related applications.

Resolve application support issues within agreed response times and achieve positive user feedback.

Provide accurate, timely BI dashboards and reports to support decision-making.

Ensure 100% compliance with CSV, GLP, and audit requirements.

Drive continuous improvements that reduce manual processes and enhance efficiency.

Why work with us?

AWRI is more than a workplace – it’s a community. As an employer of choice, we support your professional and personal growth with:

Flexibility: 35-hour work week + support to balance work and life

Wellbeing: Employee Assistance Program (staff & families), subsidised Yoga/Pilates, and group training sessions

Perks: Free social club membership or Entertainment Book subscription

Salary packaging: Boost your take-home pay as a not-for-profit employee

Hybrid work: Remote working available for this position

How to apply

A full position description is available at:
www.awri.com.au/about_the_awri/people/careers

Or alternatively contact Julian Snook for a copy.

For more information, please contact:
Julian Snook, HR Specialist[email protected]

To be considered for the role you are required to submit a CV/Resume and a Cover letter addressing the Key Responsibilities from the position description. Please ensure that your cover letter is no longer than 3 pages. Applications that do not adhere to this requirement will not be considered.

Applications will be assessed as they are received

Interviews may be conducted on a rolling basis

Applications close COB 23 October 2025

Only applications submitted via Seek will be accepted

AWRI may elect to extend the advertising period if required and or close the advertisement early if filled prior.

No Recruitment Agencies Please!


About The Australian Wine Research Institute

Urrbrae, SA, Australia

The Australian Wine Research Institute (AWRI) is the Australian grape and wine industry’s own research organisation. It supports a sustainable and successful grape and wine industry through world class research, practical solutions and knowledge transfer. Established in 1955, the AWRI is governed by an industry-led, skills-based Board and is a member of the Wine Innovation Cluster located at the Waite Research Precinct in Adelaide. The AWRI’s activities are guided by its mission and values, an industry-endorsed research, development and extension plan and an internal business plan. AWRI Commercial Services is the commercial arm of the organisation and provides advanced analytical and consulting services on a fee-paying basis.

Source: This is an extract from the company's own website.

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