Claims Assessor

• Full time permanent opportunity - standard business hours Monday - Friday
• Close to public transport and shops
• Close knit team, great team and culture
• Hybrid work model

Are you a detail-oriented professional with a passion for problem-solving? My client is looking for a Claims Assessor to join their fast-paced, collaborative team in Chatswood. This role is a fantastic opportunity to be a key player in delivering exceptional service and ensuring a smooth, seamless claims process for their customers.

About the Company

The client is part of an international organisation which operates in over 60 countries and is a leading provider of services within real estate and financial services.

About the Role

As a Claims Assessor, you'll manage a claims portfolio from start to finish, ensuring everything is handled in line with the procedures and regulatory requirements. Your work will involve:

• End-to-end claims management
• Interpreting policies accurately and efficiently
• Liaising with external parties like loss adjusters and legal professionals
• Delivering an exceptional customer experience by managing expectations and handling client escalations
• Verifying policyholder information and claim eligibility by evaluating all available data

About You

• Previous experience in claims assessing/claims management ideally within title insurance or property claims
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication.
• The ability to demonstrate empathy and listen effectively.
• A high level of professional integrity and attention to detail.

If this sounds like you, APPLY NOW or send your updated resume to [email protected]

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.