Concierge Attendant - A Great Opportunity for a rewarding Career in Hospitality

Do you have amazing customer service skills?

Are you willing to get in and have a go?

If you answered YES to the above we would love to hear from you!

Kedron-Wavell Ltd operates three Northside clubs in Queensland: Kedron-Wavell, The Sands Social, and The Sands Bowlo. With a proud 54-year history and a commitment to creating meaningful connections, we are a leading profit-for-purpose organisation, fostering community engagement and innovation.

We are looking for a passionate and personable individual to serve as an Ambassador for our Club, creating memorable experiences for our members and guests. In this role, you will promote events, sell the Club’s products and services, and foster a warm, welcoming atmosphere. Our Club is a fast-paced, ever-evolving environment, so a positive attitude and a friendly smile are essential!

What We Offer:

Free onsite parking

Flexible shifts

Staff Benefits and Recognition program

Free access to the Chermside Aquatic Centre lap pool

Opportunities to make a meaningful impact within the community

Opportunities for growth and advancement within the company

The Ideal Candidate Will:

Be a team player

Have a professional & enthusiastic attitude

Have a friendly and welcoming approach

Hold superior customer service and communication skills

Maintain great presentation standards

Have flexible availability to include working, days, evenings, weekends and public holidays

Hold a valid RSA

The Role:

Interact with members and guests, and provide accurate information in response to enquiries about the Club's products, services and the facilities on offer to them (i.e. restaurant trading times, pricing, general information).

Sell and promote the Club's products and services including but not limited to membership, dining facilities, function facilities and entertainment.

Sell alcohol from our in-house bottle shop and maintain its presentation and cleanliness.

Ensure entry requirements are met for each Patron entering the Club.

Process membership applications, renewals and enquiries in accordance with the Club’s policy and procedures (receipting, data entry and filing).

Display all marketing material appropriately including the weekly changing of information on notice boards, as required.

Monitor and maintain expected standards of customer service and handle customer concerns and compliments in accordance with company policy and procedure.

We are an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace where everyone is respected and valued for their unique contributions. We encourage applications from candidates of all backgrounds and abilities.

If this sounds like you please submit you resume and cover letter via SEEK.

For further information please email the HR department at [email protected].

*Please note only shortlisted candidates will be contacted.