• Information Technology Services (ITS)
• Full-time, fixed-term position through to December 2026
• Base salary will be in the range $115,645 - $129,654 + 17% Superannuation (HEW Level 8)
• Based at our St Lucia location

About This Opportunity

The Senior Business Systems Analyst is responsible for leading business analysis activities to translate complex business requirements into strategic system designs for the University of Queensland's large ERP systems. As a senior escalation point within the team, the role provides expert advice, mentoring, and support to colleagues while ensuring system and process designs align with the broader enterprise applications portfolio. Working closely with both technical teams and business stakeholders, this position plays a pivotal role in bridging operational needs with innovative technology solutions, driving efficiency, and enabling effective service delivery across the University.

Key responsibilities will include:

• Analysing business processes, operational requirements, and opportunities to identify and design effective solutions across automated and non-automated processes.
• Translating business requirements into high-quality functional and technical documentation, including process flows, use cases, data models, and workflow diagrams.
• Preparing business cases, assessing feasibility, and recommending solutions that align with enterprise standards and deliver measurable benefits.
• Providing advice, mentoring, and acting as an escalation point for complex issues, while supporting continuous improvement, change management, and project delivery.

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• Up to 26 weeks paid parental leave/paid primary care leave
• 17% superannuation contributions + 17.5% annual leave loading
• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
• Health and wellness discounts - fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
• Career development opportunities -access to exclusive internal-only vacancies and our Study for Staff program
• On campus childcare options
• Affordable parking (from just $6.15 a day)
• Salary packaging options

About You

You are an experienced business systems professional with deep expertise in ERP platforms and a proven ability to bridge the gap between business needs and technical solutions. With strong analytical skills and a collaborative approach, you are adept at designing effective systems, mentoring colleagues, and delivering high-quality solutions in complex environments.

You will also demonstrate:

• Qualifications equivalent to a postgraduate degree in IT, business, or a related field, or extensive relevant experience supported by professional development.
• Significant experience in business analysis and requirements gathering across ERP platforms, including solution design and delivery.
• Significant experience using Oracle PeopleSoft Campus Solutions applications.
• Strong skills in business process modelling, data and systems documentation, and IT solution design within large enterprise systems.
• Proven experience applying agile development practices and working with software development lifecycle methodologies.
• Excellent written communication skills, with the ability to prepare clear and precise technical and user documentation.
• Strong interpersonal and mentoring skills, with demonstrated ability to provide technical leadership and collaborate with diverse stakeholders.
• Exceptional analytical and problem-solving skills, with the ability to design and implement innovative solutions within established frameworks.

The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia, criminal check, etc.

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.

Questions?

For more information about this opportunity, please contact Ron Ross, Program Manager at [email protected].

For application inquiries, please reach out to the Talent Acquisition team at [email protected], stating the job reference number (below) in the subject line.

Want to Apply?

We welcome applications from all individuals and are committed to an inclusive and accessible recruitment process. To be considered, please ensure you upload:

• Resume
• A cover letter summarising how your background aligns with the 'About You' section

Our strength as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact [email protected].

Other Information

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don't meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

Applications close Wednesday 15 October 2025 at 11.00pm AEST (R-56305).