About the Role

This full-time position is ideal for individuals who thrive in a fast-paced environment and are passionate about delivering exceptional service. You will play a vital role in supporting both clinical teams and administrative operations to ensure the hospital runs smoothly and efficiently.

In this role, you will provide high-quality administrative support across various functions, including:

• Patient and client admissions and management.
• Preparation and maintenance of patient documentation.
• Managing incoming and outgoing correspondence.
• Supporting departmental financial processes and asset management programs.
• Responding to queries from patients, staff, and visitors.

About You

You are a proactive and enthusiastic team player who can multitask and adapt in a busy healthcare environment.

To succeed in this role, you will have:

• Previous experience in an administrative role (essential).
• Excellent organisational and time management skills.
• Strong attention to detail and service delivery focus.
• Proficiency in Microsoft Office Suite.
• Ability to communicate professionally with internal and external stakeholders.
• A flexible and collaborative approach to teamwork.
• Ability to work independently and meet deadlines.

Desirable

• Experience in healthcare or hospital administration.
• Knowledge of medical terminology.
• Familiarity with patient management systems (e.g., Meditech).
• Strong communication and customer service skills.

At Ramsay Clinic New Farm, we value a positive team culture. We're looking for someone who not only brings professionalism and initiative but also contributes to a supportive and enjoyable workplace.

Remuneration: A minimum base hourly rate of $32.44 + superannuation based on experience level and qualifications, exclusive of penalties or allowances. (Clerk - Grade 3 Year 1 RHC QLD Clerical Enterprise Agreement).

Requirements

• Must provide a National Police Check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

About Us

Our Clinic is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

What’s in it for you?

• Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
• Discounts: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
• Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
• Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Isabelle Laidlaw, [email protected]

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com