Senior SOE and Application Packaging Engineer

Executive Level 1

Melbourne

Position overview

The Bureau of Meteorology is seeking a qualified Senior SOE and Application Packaging Engineer to provide support to all its Nationwide footprint based out at the Bureau's Melbourne location.

The successful applicant will be a key member of the Service & Infrastructure Management – End User Services (EUS) section within the Data and Digital group and will manage the day-to-day operations with minimal direction and engage in project work when they arise. You will have a key focus on ensuring an exceptional customer experience along with contributing to make the Bureau more productive, collaborative, and innovative.

On a day-to-day basis provide Support to subscribers of ICT services including (not limited) to auditing, configuration, maintenance including support of software, hardware, and associated peripherals within supported ICT operating environments namely - Windows, Linux, and MacOS environments.

The successful applicant will also be expected to provide advice, recommendations and report on all matters pertaining to ICT on both corporate and operational support related to the flow of meteorological information.

In addition, the successful applicant will be required to take ownership and continuously improve end user activities end to end, enabling our staff a modernised end user experience.

A calm assertive demeanour is required to ensure accountabilities are assigned and blockages overcome. The successful applicant will have proven practical experience in dealing with internal colleagues including senior leaders and external customers including vendors.

The successful applicant will be ITIL certified and will be expected to participate in the development, implementation, and continuous service improvements.

The successful applicant will:

• Hold a Baseline security clearance, upgrading to Negative Vetting Level 1 (requirement for this role).
• Have proven excellent written and verbal communication skills which will be required to liaise with internal colleagues, support teams, management, customers including vendors.
• May be required to be available for on-call roster basis - applicable penalties applied.

Application Closing Date: Wednesday, 15 October 2025

For further information please review the position description on

https://bomcareers.nga.net.au/cp/