A unique opportunity to build a meaningful career in the funeral industry. No prior experience is required – just compassion, reliability, and a willingness to learn. Experience in a customer service or care-focused role will help you thrive.

As a Funeral Arranger/Conductor, you will plan and conduct funerals with care and sensitivity, respecting each family’s needs and wishes. You’ll provide hands-on support to Funeral Directors, manage logistics, and help create a positive, collaborative workplace where teamwork, customer service, and excellence are central. You’ll play a pivotal role in an important and memorable day, leaving families with a lasting impression of professionalism, compassion, and exceptional care.

What’s in it for you?

• Join a team with purpose - help Australians during the most challenging period of their lives;
• Located in Fyshwick with onsite parking available;
• Start as early as the 13th of October!;
• Be set up for success with comprehensive, structured onboarding and training;
• Excellent long term career development and promotion opportunities;
• Work alongside inspirational leaders and supportive mentors;
• Typical shift pattern of 8am-5pm with some minor adjustments as required;
• Some rostered ‘on call’ work as needed;
• Join an established team working for a prestigious brand in the industry;
• Numerous rewards and recognition incentives; and
• Real focus on employee physical and mental wellbeing with access to many discounted wellness services.

What is the role?

• Support clients with empathy and professionalism, understanding their needs, beliefs, traditions, and special requests;
• Coordinate and manage all funeral arrangements, including liaising with clergy, florists, newspapers, and other service providers;
• Prepare, communicate, and execute the funeral plan, ensuring every detail is accurate and delivered to the highest standard;
• Handle payments and paperwork efficiently, explaining information clearly while maintaining accuracy;
• Guide the funeral team on the day, ensuring smooth service delivery and high-quality standards throughout;
• Monitor and maintain vehicles and equipment, ensuring they are clean, safe, and ready for use; and
• Respond calmly and professionally to client requests, concerns, or unexpected situations, providing reassurance and support.

What are we looking for?

• Compassionate individual with a strong focus on care and customer service;
• Experience gained in a service driven organisation or industry;
• Full and current Australian Driver’s License and access to a vehicle;
• Individuals who take great pride in their work and delivering the best possible experience to customers; and
• In a fit state of psychical health to manage manual handling.

How to Apply

For more information or a confidential discussion please call Madie Brunt at u&u on 02 8245 7914 or email [email protected] quoting reference number 42897.

At u&u Recruitment Partners, we value diversity, equity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.

Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request via [email protected] or phone the above-mentioned u&u consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.

Additionally, for a barrier-free and inclusive online experience, you can access u&u’s opportunities using accessibility software Recite Me at https://www.uandu.com/jobs.