Paspaley is known for the world’s rarest pearls and timeless designs. As a proudly Australian, family-owned company, we offer a luxury retail experience that blends heritage, innovation, and elegance.

We are seeking a polished and proactive Boutique Concierge to join our Burnside Village team.

Key Responsibilities

Greet and host clients with professionalism and warmth, ensuring every visit feels special.

Manage appointments, wait times, and boutique flow to enhance the client experience.

Support clienteling efforts through accurate data capture and follow-up.

Assist with boutique presentation, stock handling, and operational tasks.

Contribute to storytelling through exceptional service and product knowledge.

This is not a sales role. The Boutique Concierge supports the sales team and boutique operations, focusing on client care and service excellence.

About You

You’re passionate about luxury and creating memorable client experiences.

You have a polished presentation and are a natural communicator.

You thrive in a team environment and enjoy supporting others to succeed.

You bring experience in premium or luxury retail, hospitality, or concierge services.

You’re organised, reliable, and confident using digital tools and systems.

Why Paspaley?

Be part of a prestigious Australian brand with global recognition.

Enjoy ongoing training in luxury service, styling, and product knowledge.

Work in a supportive, inclusive team culture.

Discover exciting career pathways in luxury retail.

At Paspaley, we believe that diversity enriches both our workplace and our client experience. We welcome applications from all backgrounds and are committed to fostering an inclusive environment where everyone feels valued and supported. As an Equal Opportunity Employer, we select talent based on skills, experience, and alignment with our brand values.