Work with the 5th largest insurer in Australia

Opportunity to design and execute Hollard’s strategy across the Motor Related Claims Supply Chain

Open to remote candidates in Brisbane only

About Hollard

Hollard Insurance is part of the Hollard Group of Companies and a top 5 General Insurer in Australia and New Zealand. We underwrite a broad range of general insurance products, including motor, home, contents, business, and pet. Hollard’s unrelenting focus on diversity and inclusion, collaborative partnerships, and delivering great customer outcomes is at the heart of its business model, driven by its purpose of “Using our expertise, integrity and humanity to go further, together"

The Role

As a member of the Supplier Partnership & Performance Motor Team (SPPM), you will be accountable for the performance of the Motor Claims Supply Chain functions.

You will contribute to and champion innovation to drive improvement across all aspects of the Motor Related Supply Chain, delivering industry best practice outcomes across the key metrics of Cost, Quality and Timeliness.

This role is key to managing the risks associated with Hollard’s Motor Related Claims Supply Chain which will include compliance with the Code of Practice, Claims Handling as a Financial Service, relevant APRA (Australian Prudential Regulation Authority) Prudential Standards and ASIC (Australian Securities and Investments Commission) Requirements.

Responsibilities include (but not limited to):

Contribute to the ongoing review of Motor Related Claims Supply Chain changes and emerging trends.

Support the SPPB team in Operational Supply Chain planning across the Motor Related Claims Supply Chain.

Contribute to the development and delivery of innovative Motor Related Claims cost-reduction strategies

Monitor Third Party Risk Management Framework across the Hollard Supply Chain.

Participate in the Periodic Review of Motor Related Supply Chain Risk controls to ensure effectiveness and update if required.

Develop collaborative relationships across the business to deliver improved outcomes for internal stakeholders, partners, and customers

About You

Extensive experience in General Insurance/short tail business preferably in a Procurement, Supply Chain or Claims management related role

Ability to solve complex problems with consideration to business impact

Excellent knowledge of internal products, competitor products and the current market.

Deep understanding and management of partner relationships

Strong influencing and leadership skills

Working at Hollard

At Hollard you will be part of a supportive, valued and committed team. You will enjoy a challenging and rewarding work environment, career progression opportunities and great staff benefits and corporate discounts. We also offer many benefits to support your professional development and wellbeing including:

Professional and technical development opportunities

Flexible start and finish times, work from home, and other flexible work from home options to suit your lifestyle

Paid parental and partner leave

Additional leave options

Generous employee insurance discounts

Novated lease options

Corporate employee discounts from various retailers

Wellbeing benefits e.g., vaccinations, health insurance discounts, Employee Assistance Program (EAP)

Hollard is unapologetically committed to creating a workplace that values your diversity with a true sense of inclusion. We actively seek to hire for your different lived experiences (including as relate to disability, ethnicity, faith, Aboriginal and Torres Strait Islander Peoples, gender diversity, sexual orientation, age, neurodiversity). These enhance cognitive diversity and psychological safety in our workplace for everyone.

Hollard proudly promotes flexible work including remote work, non-traditional work patterns, and work-family balance.

Even if you don’t meet all our selection criteria, we encourage you to apply.

Please note that a full background check will be completed on the successful applicant.

Please Note: We will not require any support from Recruitment Agencies and kindly request that no unsolicited resumes are sent to Hollard employees in relation to this role or others. Only direct applications will be considered.

Visit the Hollard careers page to learn about how Hollard will collect, store and handle your personal information.