Come and join Australia's most innovative and dynamic home health organisation!

About us
Hi there! We're Five Good Friends, and we're an approved aged care and registered NDIS service provider. We help our clients (we call them Members) live vibrantly in their own homes by wrapping a care team around them and their families. Our software coordinates in the background so our teams can do their best work.

Good people using friendly software is how we do care differently and why we're invited back into the homes of our Members - over 30,000 times a month. More and more people are choosing Five Good Friends, and we want to help them.

About the Role
We are seeking a proactive and detail-oriented Learning and Development Administrator to oversee the smooth operation of our Learning Management System (LMS). This is a newly established role where you will be able to have your say and have a real impact. It’s part-time (0.6 FTE), and we are open to you working the required hours across 3,4 or even 5 days.

In this role, you’ll support the delivery of learning resources, coordinate training activities, and ensure compliance requirements are met—helping to build the skills and capabilities of our workforce.
The core responsibilities of the role include:

Manage the day-to-day administration of the LMS, including user accounts, enrolments, and learning materials.

Provide frontline support and troubleshooting for LMS users, developing helpful guides and training sessions.

Coordinate and schedule training activities, including communication and monitoring of completion rates.

Track compliance training, escalating outstanding requirements to management as needed.

Generate reports and insights on training participation, progress, and outcomes.

Identify and implement improvements to the LMS and related processes for a better user experience.

Promote and market learning programs to encourage participation and engagement.

Do you have what it takes?

2+ years’ experience as an LMS or Learning & Development Administrator.

Strong expertise with LMS platforms, ensuring scalability and a seamless user experience.

Ability to collect, analyse and present data, maintaining accuracy and data integrity.

Knowledge of software integrations to optimise systems and processes.

Strong organisational skills with the ability to manage multiple priorities.

Excellent communication skills, including supporting users with varying levels of IT confidence.

Relationship-building skills to collaborate effectively across teams and levels.

Self-directed, proactive, and adaptable to changing business and technology needs.

Values that naturally align with Five Good Friends’ values and mission.

Commitment to diversity and inclusion.

Unlimited working rights in Australia.

A successful National police check, or willingness to apply.

What's in it for you?

The way we work and the perks we offer are designed to help you live a fulfilling life. The work we do is meaningful, and the problems we solve are interesting.

A competitive salary package that will recognise your skills and experience.

Flexible work options – this role is based in the head office in South Brisbane, however flexibility to work from home a few days per week can be provided.

Annual $500 health and well-being allowance to spend on anything contributing to your health and well-being away from work.

On top of the standard 4 weeks of annual leave, after your second year, you will accumulate an additional day of annual leave each year you are with us. You will also have access to our Pandemic Leave policy and have the chance to purchase additional annual leave.

Access to our employee assistance programme, where you can receive free confidential and professional counselling.

Parental leave benefits –All caregivers who are eligible for the government’s paid parental leave scheme will receive top-up wage payments. Additionally, primary caregivers will receive top-up superannuation payments for their first year of unpaid parental leave.

One free Five Good Friends membership plan, which covers the Care Management fees. This can be used for a loved one who is supported by Five Good Friends. This could be worth more than $7000/yr.

Working for a company that has an employee engagement score that is 17% higher than the industry average, and 7% higher than the top 25% industry average (we are actually a great place to work).

And… after 5 years of continuous service, you will receive a trip to Okinawa, Japan - the community that inspired the creation of Five Good Friends. Costs of your return economy airfare, 5 nights in hotel accommodation and airport transfers will be paid.

Find out more about Five Good Friends here:
https://www.fivegoodfriends.com.au/corporate/about-us

How to Apply

If this role sounds like you, please click on the apply button and follow the prompts. We will get in touch if you are shortlisted for this opportunity. Please include your CV and a cover letter in your application, telling us a bit about yourself and your suitability for this role within our organisation.

We respectfully request no communication from external agencies or recruiters.