Logo for Operations Manager (2IC to GM)

Operations Manager (2IC to GM)

SolarQuotes
Adelaide, SA
A$120,000-$150,000 p/a
CEO & General Management → General/Business Unit Manager
Full-time
Hybrid

Posted 1 day ago


Who We Are

SolarQuotes® has been helping Aussies electrify their homes since 2009. Solar, batteries, EV chargers, hot water - if it plugs into the sun, we're on it. We connect thousands of households every month with installers we've actually vetted (the dodgy ones don't make the cut).

We sold to Origin Energy in late 2024. Yes, a multi-billion-dollar giant now owns us. No, that hasn't made us boring. We still run the show ourselves - just with a lot more fuel in the tank.

The Role

You'll be the second-in-command, and your job is to:

Make sure homeowners get a clear, efficient, and trustworthy experience.

Support installer clients (the ones who pay us) so they get timely leads, clear communication, and quick issue resolution.

Work with our content and marketing teams to improve and expand our content for homeowners and installers.

Support a whip-smart 19-person crew spread across Adelaide, Sydney, Portugal and Brazil.

Directly manage our end-user support and client operations team members.

Fix what's clunky, sharpen what's working, and keep projects moving.

Keep an eye on numbers so we know what's working and what's not.

Step in for the GM when he's not around.

Live and breathe our values: no BS, no dodgy deals, customer first.

What We're Looking For

You've run ops before (bonus points if it was digital or service-based).

You think commercially, balancing customers and the business.

You're organised but not uptight.

You can see a messy system, fix it, and make it stick.

You get people: how to back them, guide them, and keep them firing.

You like working with misfits and renegades.

You're comfortable with tools like Zapier, CRMs, and workflow automation.

You use AI tools daily. You know when they're a help and when they're hype. This is important - if you are not across AI by now, you are not a good fit for this role.

The Details

We're based in Adelaide CBD. We've been a work-from-home-first company since 2009, but we'd prefer you're Adelaide-based.

Report directly to the GM.

Full-time, full-throttle.

If you want an easy, faceless corporate gig, this is not for you. You'll be running operations inside a one-of-a-kind company that Finn built from scratch, and it's still run with the same energy - now with a bigger engine.

Must Read: How to Apply

Send your CV, cover letter, and a short video explaining why you're right for the role to [email protected]. If you don't do this, you won't be shortlisted for the role.


About SolarQuotes

Adelaide, SA, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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