About Us

At Whiz Kidz Early Learning Centre & Preschool, we are passionate about providing high-quality education and care in a safe, nurturing, and engaging environment. Our centres are built on strong community values, and we pride ourselves on fostering meaningful relationships with families, staff, and the wider community. Joining Whiz Kidz means becoming part of a collaborative, supportive, and welcoming team, where every role contributes to positive outcomes for children.

We are seeking a dedicated and organised Centre Administrator to join our 133-place Caroline Springs service.

The Opportunity

As Centre Administrator, you will provide high-quality customer service and administrative support to families, staff, and management. You will be the first point of contact for our service, supporting families while assisting the Centre Director and Enrolments team with day-to-day operations. You will also help on the floor when required and must be flexible with hours between 6:30am and 6:30pm to assist with opening and closing the service.

You will need:

A current VIC Employee Working With Children Check

Diploma or Certificate III in Early Childhood Education and Care

Experience as an Educator, with a strong understanding of early childhood settings

Strong administrative and organisational skills with attention to detail

Warm customer service and excellent communication skills

A positive, team-focused attitude with the ability to work independently

Previous admin experience and solid computer skills (MS Word, Excel, Outlook)

Experience using Xplor and MyWaitlist systems is highly regarded

Key Responsibilities

Serve as the first point of contact, welcoming children and families warmly

Manage phone, email, and general enquiries

Assist with enrolments, waitlist management, onboarding, and family tours

Process fees, funding applications, and maintain accurate records

Provide general administrative support, including filing, reporting, ordering supplies, and IT assistance

Support the team on the floor with children as needed, including opening and closing the service

The Ideal Candidate

Previous admin/customer service experience in a fast-paced environment

Ability to prioritise tasks, manage time effectively, and work independently or collaboratively

Excellent written and oral communication skills

High attention to detail, organisation, and accuracy

Strong relationship-building and interpersonal skills

Professional, approachable, and calm under pressure

Passionate about helping families and supporting the success of the service

Whiz Kidz is a Child Safe Organisation. We have zero tolerance for child abuse and are committed to the safety, participation, and empowerment of all children. We are an equal opportunity employer and welcome applicants from all backgrounds.