About the role of Care Scheduler

Are you a natural problem-solver who thrives in fast-paced environments? As a Care Scheduler at Comlink Australia, you’ll play a vital role in ensuring our clients receive the care they need, exactly when they need it, supporting them on their journey toward healthy ageing.

If you enjoy taking on challenges, building strong relationships, and ensuring everything runs smoothly while keeping people at the heart of it all - this role is perfect for you!

Why you will love this role

Inspiring culture: Join a team that values fun, inclusivity, and collaboration, where every voice matters.

Impactful work: Improve the quality of life for our clients by putting people first and supporting their journey to independence and healthy aging.

Essential service: Help coordinate over 10,000 services monthly, providing 12,000 hours of care so clients age with dignity.

Professional growth: Benefit from continuous learning and clear career pathways in a dynamic, supportive environment.

Flexible work: Appreciate a work environment that balances your needs and those of our clients.

Great perks: Enjoy salary packaging, birthday leave, gym discounts, superannuation match, and an employee assistance program.

Day-to-day responsibilities

Scheduling: Develop and manage care schedules that support healthy ageing by optimising staff availability and ensuring timely care for clients.

Rostering: Create efficient rosters that balance staff and client needs, ensuring every client gets the attention they deserve.

Problem-solving: Handle last-minute scheduling changes with ease and flexibility, embracing challenges as opportunities to learn and grow.

Collaboration: Work closely with Care Managers, Team Managers, and field staff to ensure seamless service, always keeping putting people first.

Customer service: Provide outstanding support to clients and staff, ensuring every interaction is positive and client-centred.

Compliance: Ensure all schedules comply with SCHADS Award and company policies, maintaining the highest standards of care.

Key skills and experience required

Experience: Experience in scheduling or rostering, ideally in community services or aged care.

Resilience and flexibility: Thrive in a dynamic, fast-paced environment, handling challenges with grace and efficiency.

Relationship builder: Strong communication skills that foster meaningful connections with clients and staff, ensuring every voice matters.

Team player: Able to collaborate effectively but also comfortable working independently when needed.

Problem-solver: Enjoys finding creative solutions to challenges, ensuring that things run smoothly for clients and staff alike.

Positive attitude: Brings enthusiasm and optimism to the role, with the ability to make a little magic in the lives of our clients.

How to apply

Think you’ve got what it takes? Show us your passion for healthy ageing and your unique skills in your cover letter.

Applications close 10th October 2025.

Who is Comlink Australia?

We foster a culture of inclusion, support, and respect. As a trailblazer in our industry, we look beyond traditional aged care to see the human in every client. Our mission is to become Australia’s most trusted home and community care provider, promoting healthy ageing. If you share our passion, we want to hear from you.

Our values…

Our table is round: Every voice matters

See the human: People first, egos last

The right way, and again: Committed to continuous improvement

Brilliantly bold: Own our decisions and learn from our mistakes

Make a little magic: Our clients are at the heart of all we do.

Celebrating Diversity

We embrace diversity and invite individuals from all backgrounds to apply, including those from the LGBTI community, people with disabilities, and all ethnicities.