
Senior Student Administration Officer
Griffith University
Posted 4 days ago
Company Description
Join Student Life's Student and Academic Services team - a caring and supportive environment.
- Fixed Term (until 2/8/2026), part time (50%) position based at either our Brisbane South (Nathan) or Gold Coast campuses.
Job Description
As Senior Student Administration Officer play a vital role in delivering high-quality administrative support to students across all stages of their academic journey, helping ensure their success and a seamless experience from enrolment to graduation.
Key responsibilities include:
- Manage complex student administration issues and offer expert advice on matters related to enrolment, program variations, progression, and graduation
- Assess and processing applications such as credit transfers, cross-institutional studies, degree variations, and course substitutions
- Verify students' eligibility to graduate and coordinate with academic elements and the Graduations Office
- Engage in activities that support the student journey from recruitment through to graduation
- Contribute to the delivery and continuous improvement of Student Administration functions
- Support third-party student administration functions
About you
- Demonstrated experience in student administration within a tertiary education environment, particularly in areas such as credit, enrolment, progression, and graduation.
- Thorough understanding of academic policies and procedures, including program structures, credit transfer rules, and degree requirements.
- Demonstrated ability to assess and process complex applications, such as credit transfers, cross-institutional studies, and program variations.
- Strong communication and interpersonal skills, with the ability to interact effectively with students, faculty, and staff
- Ability to work in a dynamic environment with competing deadlines.
- Demonstrated problem-solving skills and attention to detail
- Strong time management and organizational skills
What we can offer
This is a fixed term (until 2/8/2026) 50% (0.5FTE) part time position primarily based at either Brisbane South (Nathan) or Gold Coast campus. As Griffith is a multi-site University you may be required to work across other locations.
Salary Range
The full time equivalent base salary will be HEW Level 5 range $79,705 - $89,416 per annum + 17% superannuation.
Additional Information
Griffith is a values-led, inclusive workplace committed to diversity, equity, and social impact.
Our Nathan campus offers a serene environment, with buildings located in the heart of the beautiful Toohey forest.
Our Gold Coast campus (Griffith’s largest) has a vibrant, collaborative work culture combined with outstanding lifestyle benefits and is co-located with the Gold Coast University Hospital and light rail access. It includes modern facilities such as:
- Griffith Health Centre with advanced medical and research technologies
- A Business School building with a simulated trading room
- The national Institute for Glycomics
Staff enjoy a supportive and inclusive environment, access to state-of-the-art facilities, generous flexible work options, and a strong focus on health, wellbeing, and career development—all set within one of Australia’s most desirable coastal locations.
Join our friendly, collaborative, and motivated team, where your work truly makes a difference in the lives of our students
Please submit your application online and ensure it includes the following:
- A covering letter outlining your suitability for the role (please refer to the Position Description)
- Current curriculum vitae/resume including full contact details
Applicants must have Australian working rights. Sponsorship is not available for this position. Successful candidates may be subject to a criminal history check.
Note: Applications will be reviewed and processed on receipt and must be submitted online.
For further information specifically about this role, please contact Pascal Boucher, Senior Manager, Student Administration [email protected]
About Griffith University
At Griffith University, we’re doing the things that matter today to create a brighter future for all.
With five campuses across the south-east, Queensland is in our very DNA—but Griffith is a truly global institution, consistently ranked in the top 2% of universities worldwide.
Leading research; Academic excellence; The transformative power of education; No matter your role, a career at Griffith is about all those things. What sets us apart is why they matter and how we achieve them.
Join us at Griffith University, where your career will thrive amidst a community dedicated to fostering excellence, providing unparalleled opportunities, and shaping a brighter future for all.
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