Administration Assistant – Full Time

Hours: 9:00am – 5:00pm, Monday to Friday
Location: Maryborough, QLD Australia

Alert Smoke Alarm Compliance is a locally owned business providing smoke alarm compliance, inspections, and servicing across the Fraser Coast and surrounding regions. We are seeking a reliable and organised Administration Assistant to join our busy team.

This role is essential in supporting our technicians, liaising with property managers and landlords, and ensuring our compliance processes run smoothly.

Key Responsibilities:

Answering phone calls and responding to email enquiries from clients and property managers

Scheduling and coordinating technician appointments

Data entry and maintaining client records in our job management system

Preparing and sending invoices and compliance documentation

Supporting the operations team with day-to-day administration tasks

Providing excellent customer service with a professional, friendly manner

Skills & Attributes:

Strong communication skills with a customer-first approach

Ability to thrive in a fast-paced environment while maintaining accuracy

High attention to detail and strong organisational skills

Confident in prioritising and managing multiple tasks at once

Competent with Emails & Microsoft Office and willing to learn new systems

Experience with AroFlo and/or Our Property (Our Tradie) software is an advantage, but not essential

Experience in real estate or compliance administration is an advantage but not essential

Positive, reliable, and proactive attitude

What We Offer:

A full-time role in a supportive and growing local business

On-the-job training specific to smoke alarm compliance and our systems

Opportunities to develop your administration and customer service skills

A friendly team environment where your work makes a difference to community safety

If you are organised, motivated, and ready to work in a fast-paced, customer-focused role, we’d love to hear from you.

📧 Please send your resume and cover letter to [email protected]