Role Overview

This dual role combines customer-facing sales support with hands-on warehouse responsibilities. You will assist with order processing, customer enquiries, stock management, and equipment dispatch. The position is suited to someone who is organized, reliable, and comfortable working in both an office and warehouse environment.

Key Responsibilities

Sales & Customer Service

Handle phone and email enquiries, providing product information and support.

Process customer orders and generate invoices.

Assist the sales team with quotes, follow-ups, and customer accounts.

Build strong customer relationships by providing professional service.

Warehouse & Logistics

Pick, pack, and prepare orders for dispatch.

Receive and check incoming stock and deliveries.

Organize and maintain warehouse inventory.

Ensure equipment is clean, tested, and ready for hire or sale.

Coordinate with freight providers for shipments.

Other Duties

Maintain a safe and clean warehouse environment.

Support stocktakes and reporting.

Assist with basic equipment checks and maintenance.

What We Offer

Casual role with stable hours.

$55,000 – $65,000 salary package (depending on experience).

On-the-job training in both sales systems and equipment handling.

Career growth opportunities within a growing company.

Supportive team environment with strong industry reputation.