
Branch Operations Manager
S&you
Posted 5 days ago
Join a well-established national organisation with a strong reputation in the civil construction hire industry. With cutting-edge temporary solutions, this business supports major infrastructure and commercial projects across Australia. Due to continued growth, they are now seeking a hands-on, commercially minded Branch Manager to lead the operations at their busy Wingfield branch.
About the Role
As the Branch Manager, you will take full accountability for the branch's day-to-day performance, leading a team across hire operations, sales, logistics, and yard coordination. You'll drive operational efficiency, team engagement, and customer satisfaction — ensuring your branch continues to exceed targets and supports the broader national operation.
This is a leadership role suited to someone who thrives in a fast-paced environment, has strong operational acumen, and understands the importance of reliable, on-site temporary works solutions for civil construction.
Key Responsibilities
- Full P&L and operational responsibility for the branch
- Manage all inbound hire/sales enquiries across phone, counter and online
- Lead a team of hire controllers, drivers, yard hands, and support staff
- Oversee daily delivery and pickup scheduling, ensuring efficiency and compliance
- Monitor and report on daily KPIs and branch performance
- Work closely with internal transport, sales, and warehouse teams to meet client needs
- Provide quotations, technical advice, and support to customers
- Ensure best-in-class customer service, with a strong focus on relationship building
- Develop team capability through mentoring and coaching
- Collaborate with other branches to optimise fleet and product utilisation
What You'll Bring
- Proven experience managing a branch or operational site (civil construction or hire experience preferred)
- Strong knowledge of hire equipment or temporary works (props, shoring, bracing, etc.)
- Experience in coaching, mentoring, and leading small to medium teams
- Ability to quote, process orders, and manage multiple client accounts
- Strong coordination skills and ability to manage logistics effectively
- A commercial mindset with a commitment to safety, service, and team culture
Salary & Benefits
- Salary Guide: $120,000 - $140,000 + Super + Company Vehicle
- Negotiable based on experience
- National company with growth opportunities
- Supportive senior leadership and structured onboarding
- Immediate start preferred
APPLY NOW:
Contact - Gabrielle Clarke - [email protected]
About S&you
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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