Customer Service Operatives - Capalaba Central

Casual & Part-Time Roles Available!!

Are you a people person who loves making someone's day just a little brighter?

We are currently seeking multiple Customer Service Operatives to join our new team at Capalaba Central. In this frontline role, you will be the welcoming face of the centre by assisting shoppers, answering enquiries, and helping create a positive and memorable customer experience. Whether you're new to the industry or bring prior experience, we offer full training and a supportive team environment to help you thrive.

What You'll Be Doing:

• Greeting and assisting customers at the service desk and around the centre
• Answering phone enquiries with a smile (yes, people can hear it!)
• Issuing gift vouchers and mobility aids like wheelchairs and scooters
• Supporting centre management and marketing events

Who We're Looking For:

• Positive, energetic, and detail-oriented
• Great communicator with solid computer and time management skills
• Professionally presented and reliable
• Able to work solo and as part of a team
• Safety-conscious and customer-focused

Why You'll Love Working With Us:

• Free professional uniform - look sharp, feel sharp
• Penalty rates for weekends and public holidays
• On-the-job training and development opportunities
• Friendly team with real career progression pathways

About Us:

Trident Services is a leader in integrated services across retail centres and airports nationwide. We're all about proactive service, teamwork, and making a difference.

At Trident Services, we value diversity and are committed to fostering an inclusive environment where all employees can thrive. We welcome individuals from all backgrounds and experiences, believing that a diverse workforce strengthens our team and enhances the service we provide. We are an equal opportunity employer and encourage applications from candidates of all races, genders, identities, and experiences.

If you're ready to bring your best self to work and help create a welcoming shopping experience, we'd love to hear from you!