Workplace Injury Commission (WIC)

Melbourne

$163,628 per annum (+ super) + excellent mentoring and support

• Enjoy rewarding work, a respectful culture, and the support you need to thrive
• Competitive remuneration and flexibility including hybrid WFH option
• Play a key role supporting WIC as we help injured Victorians find a way forward

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The impact you'll have:

At the Workplace Injury Commission (WIC), we've helped thousands of injured workers and employers to resolve their disputes and move forward with their lives. We're a robust Victorian Government statutory authority that's making an impact.

As we continue a chapter of growth, we need you to join us as a Technical Specialist, Conciliation. In this role, you are a key member of the Dispute Resolution team; providing sound technical advice and judgement on pre-lodgement and late lodgement enquires and complex cases as well as leading crucial practice improvement and quality assurance activities.

With a constant eye for continuous improvement, the Technical Specialist, Conciliation will build strong internal relationships across WIC to collate, identify and implement key service improvement opportunities and contribute to training and development activities to embed practice consistency.

Along with your demonstrated experience as a Conciliator, you will contribute your understanding of the principles and practices of alternative dispute resolution and experience applying policy and procedure, and interpreting legislation within a dispute resolution jurisdiction or framework.

Who we're looking for:

To succeed in this role, you will have:

• Demonstrated knowledge of the Accident Compensation Act 1985 and the Workplace Injury Rehabilitation and Compensation Act 2013
• Qualification or significant relevant experience in at least one of the following: Alternative Dispute Resolution, Law, Psychology, Occupational Health and Safety, Social Science.
• Mediation Accreditation or Conciliation Accreditation (or willing to undertake).
• Effective facilitator, capable of translating and presenting technical material clearly to various internal audiences
• Demonstrated capacity to act strategically, problem solve, commit to the application of quality assurance processes and cultivate change within a team, focusing on maintaining a positive culture
• Able to champion change and build commitment of others to adopt new ways of working and behaving and drive a climate of continuous improvement

For further information, please refer to our position description which you can access through our careers site.

Resolution matters. And so do you.

We're a stable, purpose-driven organisation that offers you meaningful work, a welcoming and vibrant team culture, and a range of benefits, including:

• Competitive remuneration, plus generous allowances, annual salary increases and opportunity for band progression payments
• Reimbursements for study/professional development and wellbeing activities.
• Salary packaging options of novated motor vehicle lease and superannuation
• Access to additional leave categories when you need it most - flexible leave arrangements tailored to you, for example reproductive health and wellbeing leave, IVF leave etc
• Access to our 24/7 holistic mental health and wellbeing program for you and your family.
• A progressive, respectful and supportive work environment with experienced leaders who are invested in you.

Here are some of the things we hope you'll love about working with us:

• Help Victorians find a way forward

As a Technical Specialist, Conciliation, you'll play a vital role in supporting WIC to help injured workers and employers overcome some of the most challenging times of their lives.

• Find support and relationships that count

Respect is a key value here. We trust and empower you to be your best self, at work and home.

• Respect today, shape tomorrow

Bring your diverse thinking and help make us even better.

• Be rewarded for your contribution

We offer you real professional development opportunities plus a wide range of rewards and benefits to help you thrive.

Visit our careers site to find out more and read the stories of our incredible people.

Want to help us shape a brighter future? Join us.

Take your career to the next level with the Workplace Injury Commission. To apply, please submit your resume and cover letter via the link by midnight, Wednesday 8th October 2025.

Please note: Applications will be reviewed throughout the application period, and interviews may commence before the application period expires.

WIC is an Equal Opportunity Employer that values the diversity of its people. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. If you require assistance or adjustments to fully participate in the application or interview process for this role, please contact us via email [email protected]

In accordance with our Privacy Policy and Collection Statement, as part of the recruitment process, WIC may collect and use information relevant to assessing your suitability for the role and our organisation.

Only people with the right to work in Australia may apply for this position. You will be required to undergo a National Police Check as part of the recruitment process. Successful candidates will be required to provide evidence of their COVID-19 vaccination status or medical exemption prior to commencing employment.