We are looking for help at our counters to serve our valued customers. This opportunity in what we call a 'Rental Sales Agent' capacity will be for an ongoing casual role based at Port Hedland Airport.

Casual position available - 20 - 25 hours per week

Full training provided to help you achieve your goals & reach your potential

Supportive, friendly, and caring culture

Large, stable global organisation

Opportunity to grow and move internally within our business

We are looking at hiring an experienced Customer Service/Salesperson who will be available for AM shifts (starts 06:45AM) and PM shifts (office closes at 18:30PM if no delay flight), and also weekend (Saturday AM + Sunday PM). We welcome applications from all eligible candidates, including those holding a Working Holiday Visa.

About the Role

This Rental Sales Agent is the face of our brand! In this position you will interact with our customers at the rental counter while marketing products and services, completing rental bookings and responding to general customer inquiries.

What you’ll do

Establishing customer car rental needs by actively listening

Review in detail ABG’s various add on’s and services as to determine what may best suit the customer

Communicate rental procedures and guidelines effectively

Complete rental bookings in a timely, efficient and accurate manner

Answering customer questions and inquiries

What we’re looking for

Applicants must have a full and valid driver’s licence (can drive manual + auto)

This is a casual position that requires a minimum availability of 4 days per week

Ability to work in a fast paced environment while delivery exceptional customer service

Previous experience within retail, hospitality, customer service, sales or similar roles

Ability to follow procedures and adhere to company guidelines and standards

Comfortable learning and using various computer systems to accurately input rental information

Benefits and Perks

Competitive Rate + loadings + Bonuses

Employee discounts on car rental across Avis Budget Group

Full training provided to help you achieve your goals & reach your potential

Wellbeing programme including discounted life insurance options + discounted health cover + superannuation options

Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets, fitness classes, shopping discounts and much more

Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing

About Avis Budget Group

We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry.

Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.