Help Us Shape the Future of Aged Care

At Trilogy Care, we understand that great salespeople don’t just close, they connect. If you’re a seasoned sales professional with a passion for service, this is your chance to join a mission-driven team changing how aged care is delivered across Australia.

We’re expanding our Sales and Engagement team and looking for people who know how to truly listen, build rapport, and guide clients with confidence and warmth. Your experience matters and your next chapter starts here.

What You’ll Be Doing

• Engage with inbound leads, offering guidance and clarity on aged care options
• Build quick, meaningful relationships over the phone
• Present support services with empathy and confidence
• Use your people skills to explain care pathways clearly
• Manage your pipeline via CRM and follow-up to drive conversions
• Support seamless handover to the onboarding team

What You Bring

• Proven success in sales, customer engagement, or client relations
• A confident and calm phone presence
• Ability to connect emotionally, read between the lines, and guide decisions
• Comfortable working to KPIs, but with quality always front of mind
• Experience in aged care, health, or community services is valued – but not essential
• CRM familiarity (we use Zoho)

Why Join Trilogy?

• Unlimited earning potential with no cap on commissions
• Expansive new King Street, Bowen Hills office with excellent facilities, close to public transport, cafes, restaurants and supermarkets
• Vibrant team culture and regular social events
• Opportunities for career mapping and career progression within the company
• Salary packaging to boost your take-home pay
• Access to Fitness Passport to support your health and wellbeing
• EAP support for you and your immediate family
• Employee discounts on groceries, fuel, utility bills, wellness and more

Unlock your Potential with Trilogy Care

Behind every hour of care we deliver is a smart, tech-enabled team rethinking how aged care operates. At Trilogy Care, we’re going beyond compliance and coordination – we’re applying AI, automation and operational design to deliver better client experiences and better employee ones. Every staff member has access to generative AI tools, training, and time to experiment - not just the Tech team! Whether you're in finance, people & culture, growth, or support, you’ll be part of an industry-first AI movement where we reward ideas that improve care outcomes, safety, efficiency or team wellbeing.

Please note

To join our team, you’ll need to have full Australian work rights. As part of our standard recruitment process, we’ll also conduct a working rights check, police check and request professional references during onboarding.

We appreciate the interest of recruitment agencies but kindly ask that resumes not be submitted unless a prior agreement is in place. Trilogy Care will not accept responsibility for any fees related to unsolicited resumes.